Business Analyst

Zespri; New Zealand; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Remuneration package

WFH & office flexibility

Zespri Day

Boost Days

Life Insurance

Medical Insurance

Onsite parking

Kiwifruit perk

Job summary

Zespri is seeking a Business Analyst to join our Digital Services team. You will partner with stakeholders worldwide to translate business needs into clear requirements, user stories and specifications, driving efficient processes and scalable solutions across ERP/CRM platforms.

You will collaborate across Agile and Waterfall delivery, facilitate workshops, and support successful solution delivery and user adoption in a dynamic, globe-spanning environment.

Qualifications

• Experience as a Business Analyst within a large and complex organisation.
• Strong capability in requirements gathering, process mapping, user stories and functional documentation.
• Experience working across Agile and Waterfall delivery methodologies.
• Knowledge of ERP or CRM platforms, ideally SAP, Microsoft Dynamics or similar enterprise systems.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• A proactive, self-starting approach with the ability to navigate ambiguity and influence outcomes through collaboration.

Responsibilities

• Partner with business leaders and teams to understand challenges, opportunities and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories and functional specifications.
• Facilitate workshops and lead conversations that drive alignment and unlock innovative thinking.
• Analyse and improve business processes to enhance efficiency, effectiveness and user experience.
• Contribute to both large-scale transformation initiatives and continuous improvement opportunities.
• Work across data, reporting, integrations and business applications to deliver practical and scalable solutions.
• Support successful solution delivery, user adoption and smooth transition into operational teams.

Skills

Requirements gathering

Process mapping

User stories

Functional documentation

Stakeholder engagement

Workshop facilitation

Agile delivery

Waterfall delivery

ERP/CRM knowledge

SAP

Tools

SAP

Microsoft Dynamics

Job description

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Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post‑harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best‑known international brands, dedicated to creating sustainable long‑term value for growers.

He aha te mahi? What's the role?

As a Business Analyst within our Digital Services team, you'll be at the centre of delivering solutions that make a real difference across our global business. Reporting to the Solution Delivery Manager, you'll partner with stakeholders to uncover opportunities, solve complex challenges and turn ideas into practical, value‑driven solutions.

In this role, you'll:

• Partner with business leaders and teams to understand challenges, opportunities and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories and functional specifications.
• Facilitate workshops and lead conversations that drive alignment and unlock innovative thinking.
• Analyse and improve business processes to enhance efficiency, effectiveness and user experience.
• Contribute to both large‑scale transformation initiatives and continuous improvement opportunities.
• Work across data, reporting, integrations and business applications to deliver practical and scalable solutions.
• Support successful solution delivery, user adoption and smooth transition into operational teams.

Ko wai koe? Who are you?

With proven Business Analysis experience and a passion for solving complex business problems, you will meet the following selection criteria:

• Experience as a Business Analyst within a large and complex organisation.
• Strong capability in requirements gathering, process mapping, user stories and functional documentation.
• Experience working across Agile and Waterfall delivery methodologies.
• Knowledge of ERP or CRM platforms, ideally SAP, Microsoft Dynamics or similar enterprise systems.
• Excellent stakeholder engagement, communication and workshop facilitation skills.
• A proactive, self‑starting approach with the ability to navigate ambiguity and influence outcomes through collaboration.

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast‑paced, culture‑driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package, including a Short‑Term Incentive scheme opportunity.
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.
• Convenient Mount Maunganui office location, with free onsite parking.
• Your daily dose of Vitamin C with free kiwifruit!

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at [e-mail] .