System & Operational Support

Hill Labs; Mount Maunganui; On-site; NZD 38,000 - 53,000; Full time

Benefits offered by this job

Competitive hourly pay

Holiday pay

Supportive team environment

Varied role

Job summary

Hill Laboratories Limited in Mount Maunganui is seeking a seasonal support team member to coordinate daily sampling operations, ensuring safety and timely processing of kiwifruit samples from orchards to our Mount Maunganui lab as part of Zespri’s assurance programme.

You’ll work 7 days a week with rostered shifts between 6am and 7pm, and there are full-time and part-time opportunities. No kiwifruit experience is required as full training is provided.

Qualifications

• Natural problem-solver with ability to adapt to variety.
• Strong communication and rapport-building skills.
• Organise and prioritise tasks under pressure to meet deadlines.
• Confident using technology and learning new systems.
• Reliable, adaptable and comfortable in a fast-paced operations environment.
• Able to commit to January–May 2027 fixed-term.

Responsibilities

• Schedule daily work for sampling team and coordinate tasks.
• Provide stakeholder support and maintain field-lab communications.
• Review sampling paths for compliance.
• Monitor field team safety using lone worker app and other tools.
• Offer basic troubleshooting for mobile apps, devices and printers.

Skills

Scheduling

Logistics

Stakeholder communication

Problem solving

Tech savvy

Health and safety

Tools

Mobile apps

Printers

Smartphones

Job description

Are you organised, tech-savvy, and someone who enjoys solving problems?

Do you thrive in a fast-paced environment where no two days are the same?

We’re looking for enthusiastic and adaptable professionals to join our seasonal support team. You’ll be the centre of our daily sampling operation, coordinating teams, supporting our people, and keeping things moving safely, efficiently and on time.

Our sampling teams collect kiwifruit samples from Bay of Plenty orchards and beyond to be tested in our Mount Maunganui lab as a key component of Zespri’s assurance programme.

What You’ll Do

As the key link between our lab and sampling teams, you’ll play a vital role in ensuring daily operations run efficiently. Your responsibilities will include:

• Scheduling & Logistics: Assigning daily work to our sampling team using your planning and coordination skills.
• Stakeholder Support: Providing responsive support to internal and external stakeholders and keeping communications flowing between the field and lab teams.
• Quality Assurance: Reviewing sample paths to ensure compliance with sampling specifications.
• Health and Safety: Monitoring the safety of field teams through a lone worker app and other tools and responding when required.
• Tech Assistance: Providing basic troubleshooting for mobile apps, smartphones, and printers.

Our support team operates 7 days a week, with rostered shifts between 6am and 7pm.

About You

• A natural problem-solver who enjoys variety and can think on your feet.
• Strong communication skills and the ability to build rapport easily.
• Able to organise and prioritise tasks under pressure and meet tight deadlines.
• Confident using technology and learning new systems.
• Reliable, adaptable and comfortable working in a faced-paced operational environment
• Able to commit to the full fixed-term period (January–May 2027)

No kiwifruit experience? No problem. Full training is provided.

What we offer

• Competitive hourly rate, $33.00 plus holiday pay
• A supportive and collaborative team environment.
• A varied role where you’ll use your planning, coordination and technology skills.
• Full-time and part-time opportunities.

Why Join Us?

Hill Labs is a family-friendly, values driven, New Zealand owned business. You will be part of a great team providing services to the wider Kiwifruit industry.

the application closing date is subject to change without notification

Hill Labs is New Zealand's largest privately owned analytical testing laboratory and has led the way in analytical testing for over 40 years. Founded in 1984 by Dr. Roger and Anne Hill, Hill Labs has evolved into New Zealand’s largest privately owned analytical laboratory. The Hill family legacy continues with their son, Dr. Jonno Hill, who took on the role of CEO (now Managing Director) in 2018. What began with the modest goal of securing enough work for two full-time technicians has blossomed into a thriving enterprise. Today, Hill Labs employs over 500 people across six locations nationwide, serving three key sectors: Agriculture, Environmental, and Food.

Hill Labs is New Zealand's largest privately owned analytical testing laboratory and has led the way in analytical testing for over 40 years. Founded in 1984 by Dr. Roger and Anne Hill, Hill Labs has evolved into New Zealand’s largest privately owned analytical laboratory. The Hill family legacy continues with their son, Dr. Jonno Hill, who took on the role of CEO (now Managing Director) in 2018. What began with the modest goal of securing enough work for two full-time technicians has blossomed into a thriving enterprise. Today, Hill Labs employs over 500 people across six locations nationwide, serving three key sectors: Agriculture, Environmental, and Food.

Perks and benefits

• Personal Growth and Technical Development
• Dedicated Support for Personal Wellbeing
• Additional Leave
• Health Initiatives

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