AI Enablement BA Practice Lead - CoE Leadership

Talent; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Talent, Auckland, is seeking a Business Analysis Practice Lead to guide and grow a high-performing team of Business Analysts within a Delivery & Change Centre of Excellence. The role focuses on shaping BA standards, capability, and the practical application of AI to deliver measurable business value.

You'll combine people leadership with hands-on AI enablement to enhance how teams discover, analyse and deliver change, achieving productivity, quality and delivery capacity gains across banking

Qualifications

• Experience leading BA teams in complex delivery or transformation environments.
• Track record of improving BA practice standards, capability and quality.
• Practical experience implementing AI-enabled productivity, automation or process improvements.
• Strong knowledge of Microsoft 365 Copilot and the broader Microsoft 365 ecosystem.
• Experience guiding initiatives from discovery through implementation, adoption and benefits realisation.
• Strong stakeholder engagement, facilitation and influencing skills.
• Understanding of responsible AI, information security, privacy and risk management.

Responsibilities

• Lead, coach and develop Business Analysts, supporting performance, career growth and continuous learning.
• Evolve BA standards, frameworks and quality assurance practices across the CoE.
• Manage workforce planning, capability development and resource allocation.
• Provide expert guidance across discovery, inception and delivery.
• Identify and implement AI-enabled improvements using Microsoft 365 Copilot and the wider Microsoft ecosystem.
• Develop and scale prompts, AI agents, templates, guidance and automated workflows.
• Support adoption through coaching, training and stakeholder engagement.
• Measure benefits while embedding responsible AI, security, privacy and governance practices.

Skills

Leadership

Team development

BA practice

AI enablement

Stakeholder engagement

Governance & risk

Discovery to delivery

Tools

Microsoft 365 Copilot

Microsoft 365 ecosystem

Job description

Talent, Auckland, is seeking a Business Analysis Practice Lead to guide and grow a high-performing team of Business Analysts within a Delivery & Change Centre of Excellence. The role focuses on shaping BA standards, capability, and the practical application of AI to deliver measurable business value.

You'll combine people leadership with hands-on AI enablement to enhance how teams discover, analyse and deliver change, achieving productivity, quality and delivery capacity gains across banking