Branch Administrator - Cromwell

Metro Performance Glass Ltd; Cromwell Community; On-site; NZD 42,000 - 52,000; Full time

Job summary

Metro Performance Glass – Cromwell branch is seeking a motivated Branch Administrator to join our friendly team and act as the first point of contact for customers in person and over the phone. You will support product information, guide orders, and prepare quotations, while handling deposits, invoices, and other sales admin tasks.

This position suits a customer service or administration professional who is highly organized, detail oriented, and confident with computer systems.

Qualifications

• Previous experience in customer service or administration.
• Strong organizational skills and attention to detail.
• Proficient computer literacy and aptitude with systems.

Responsibilities

• Process orders and quotations; assist with deposits and invoices.
• Support sales admin, timesheets, and coordinating deliveries.
• File, handle debt collection and general administration duties.

Skills

Customer service

Administration

Organisation

Communication

Tools

CRM software

MS Office

Job description

Metro Performance Glass has been shaping the future of glass in New Zealand for nearly 40 years. We’re proud of our reputation for innovation, quality, but what really sets us apart is our people and our dedication to delivering excellent service to our customers.

Our Cromwell branch is seeking a motivated, customer focused Branch Administrator to join their close knit, friendly team.

As the first point of contact for our customers both over the phone and in the showroom, you will support customers with product info and next steps on their order, process orders and complete quotations as required. Other general administration duties such as processing deposits, invoices, and sales admin accurately, time sheets, coordinating deliveries, filing, and debt collection are part of this role.

Working days and hours would be Monday to Friday, 40 hours per week. We are flexible with the start and finish times – an 8 hour shift between 7.00am and 5.00pm.

So who are you?

To be successful in this role you will have previous experience in a customer service or administration background. Your personality will shine through, you will be a self-motivated and highly organized individual who can take customer order detail and accurately prepare quotes. Computer literacy is essential as is a 'can do' attitude and customer service focus.

What makes you a great fit

You’re someone who:

• Loves talking to people and building rapport quickly
• Gets satisfaction from staying organised and on top of moving parts
• Has experience in customer service, sales support, or coordination
• Is proactive - you don’t drop the ball, you chase it
• Thrives in a busy, fast paced environment
• Has strong attention to detail and confidence using systems
• Enjoys being part of a team and contributing to shared success
• Is open minded and has a great attitude
• Is just amazing with customers
• Is a learner – new systems and processes are no problem for you

What's in it for you?

In exchange for your amazing administration and organizational skills, we offer a friendly close knit team environment, support and training (we’ll teach you product knowledge), lots of varietyalong with competitive remuneration and employee discounts!

Please note:

• Metro Glass has a strong commitment to workplace health and safety and the well-being of our people. It will therefore be no surprise to you that prospective candidates will be required to pass a drug testbefore a formal offer is made and all new employees will be subject to ongoing random tests as part of your employment.
• Candidates must have a legal entitlement to work in New Zealand (be a citizen or resident) and live in New Zealand at the time of application.
• For this role, we are notaccepting applications from candidates who require sponsorship or a work visa or a variation to an existing AEVW.
• We appreciate all applications, and on this occasion only candidates selected for an interview will be contacted.