Bar Manager: Lead, Train & Elevate Guest Experience

Future Kids Preschool Hāwera; Taranaki; On-site; NZD 55,000 - 75,000; Full time

Job summary

Masonic Hotel Waitara is seeking a Bar Manager to lead daily bar operations and train staff for exceptional service in a fast-paced environment.

You will oversee drink menus, prepare new cocktail recipes, handle customer concerns, maintain supplier relationships, and coordinate events while complying with local regulations. This role requires weekend availability and at least six months in customer service, with a minimum of 30 hours per week.

Qualifications

• Minimum of 6 months in customer service.
• Available to work on weekends.
• Leadership skills.
• Team worker and strong interpersonal skills.
• Attention to detail and multi-tasking ability.
• Willing to cover shifts for other staff.

Responsibilities

• Oversee daily bar operations, ensuring smooth functioning and effective management of team members.
• Provide training for bar staff to understand patron preferences and offer personalized drink recommendations.
• Collaborate in creating and updating drink menus, develop new cocktail recipes, and inform customers about new beverages and special offers.
• Quickly and efficiently handle escalated customer complaints to ensure satisfaction.
• Maintain strong relationships with suppliers to ensure the bar remains well-stocked at all times.
• Serve as the primary contact for vendors, technicians, DJs, security, and other representatives.
• Plan and implement marketing campaigns to promote the bar.
• Arranging events within the premises on daily basis.
• Ensuring all the work is done as per the laws and regulations.
• Support drink preparation, serving, and sales as required.

Skills

Leadership

Teamwork

Interpersonal skills

Attention to detail

Multi-tasking

Customer service

Availability to cover shifts

Job description

Masonic Hotel Waitara is seeking a Bar Manager to lead daily bar operations and train staff for exceptional service in a fast-paced environment.

You will oversee drink menus, prepare new cocktail recipes, handle customer concerns, maintain supplier relationships, and coordinate events while complying with local regulations. This role requires weekend availability and at least six months in customer service, with a minimum of 30 hours per week.