Aviation Security: Behavioural Detection Officer

New Zealand Government; Auckland; On-site; NZD 65,000 - 79,000; Full time

Benefits offered by this job

Comprehensive paid training

Career development opportunities

KiwiSaver contribution (up to 4%)

Health and wellbeing benefits

Generous leave provisions

Full uniform provided

Job summary

The Civil Aviation Authority at Auckland Airport is seeking a attentive Behavioural Detection Officer (BDO) to help keep New Zealand skies safe. You will observe and assess passenger behavior, de-escalate situations, and report intelligence to support security operations in a busy airport environment.

We value clear communication, calm judgment under pressure, and the ability to connect with people from diverse backgrounds.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to stay calm under pressure and exercise sound judgment.
• Ability to engage with a wide range of people in diverse environments.
• Willingness to travel and deploy to other New Zealand airports when required.

Responsibilities

• Engage with passengers, airport workers, and members of the public.
• Observe and assess behaviour to identify potential risks.
• Gather information through professional conversations.
• Help de-escalate challenging situations.
• Work alongside agencies such as NZ Police, Customs, and Immigration NZ.
• Gather and report intelligence to support aviation security operations.

Skills

Interpersonal skills

Communication skills

People engagement

Judgement under pressure

Job description

The Civil Aviation Authority at Auckland Airport is seeking a attentive Behavioural Detection Officer (BDO) to help keep New Zealand skies safe. You will observe and assess passenger behavior, de-escalate situations, and report intelligence to support security operations in a busy airport environment.

We value clear communication, calm judgment under pressure, and the ability to connect with people from diverse backgrounds.