Automotive Parts Customer Support & Sales

SmartRecruiters, Inc.; Lower Hutt; On-site; NZD 48,000 - 58,000; Full time

Benefits offered by this job

Birthday off

Volunteer day

Breakfast provided

Competitive salary

Product discounts

Flat structure

Career growth

Job summary

Bapcor New Zealand is hiring a Customer Service Representative for the BNT Lower Hutt store. The role is full-time, based in Lower Hutt, and involves serving trade customers at the counter and over the phone, helping customers find the right parts, and processing orders accurately.

The successful candidate will bring customer service experience (automotive/trade a plus), basic Excel skills, and strong communication in a fast-paced environment.

Qualifications

• Customer service experience (automotive or trade industry experience is a big plus).
• Computer skills are a must (basic Excel skills are advantageous).
• A genuine interest in cars, or parts.
• Strong communication skills and a positive, can‑do attitude.
• Ability to work in a fast‑paced environment and keep things accurate.
• A team‑first approach – everyone pitches in here!

Responsibilities

• Serving trade customers at the counter and over the phone.
• Helping customers find the right vehicle parts and solutions.
• Picking, packing, and processing customer orders accurately.
• Spotting opportunities to upsell or recommend related products.
• Building strong relationships with our loyal customer base.

Skills

Customer service

Communication skills

Team player

Excel (basic)

Automotive interest

Tools

Excel

Job description

Bapcor New Zealand is hiring a Customer Service Representative for the BNT Lower Hutt store. The role is full-time, based in Lower Hutt, and involves serving trade customers at the counter and over the phone, helping customers find the right parts, and processing orders accurately.

The successful candidate will bring customer service experience (automotive/trade a plus), basic Excel skills, and strong communication in a fast-paced environment.