Automotive Parts Customer Service Pro

Bapcor; Tauranga; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday day off

Volunteer day

Free breakfast

Competitive salary + incentives

Product discounts

Career growth with Bapcor

Job summary

Bapcor New Zealand, a part of the Bapcor Group, is seeking a motivated customer service superstar for our BNT team in Tauranga. This full-time role involves assisting trade customers, helping them find the right parts, and processing orders with accuracy.

You will be the face of a dynamic network across NZ, delivering outstanding service, upselling where appropriate, and building lasting customer relationships. Strong communication and basic Excel skills are preferred.

Qualifications

• Customer service experience in automotive or trade is preferred.
• Basic Excel skills are advantageous.
• Strong communication skills and a positive, can-do attitude.
• Ability to work in a fast-paced environment and remain accurate.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers identify the right vehicle parts and solutions.
• Pick, pack and process customer orders accurately.
• Spot opportunities to upsell or suggest related products.
• Build strong relationships with our customer base.

Skills

Customer service

Automotive knowledge

Communication skills

Computer skills

Excel basics

Team player

Job description

Bapcor New Zealand, a part of the Bapcor Group, is seeking a motivated customer service superstar for our BNT team in Tauranga. This full-time role involves assisting trade customers, helping them find the right parts, and processing orders with accuracy.

You will be the face of a dynamic network across NZ, delivering outstanding service, upselling where appropriate, and building lasting customer relationships. Strong communication and basic Excel skills are preferred.