Automotive Parts Customer Advisor | Trade Counter & Orders

Bapcor; Hawera; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Your birthday off every year

Volunteer day annually

Free breakfast every morning

Competitive salary + incentives

Employee discounts

Career growth opportunities

Job summary

BNT Hawera is seeking a Customer Service Representative to join our Hawera branch. This is a full-time role that involves serving trade customers at the counter and over the phone, helping customers find the right vehicle parts, and processing orders.

You’ll bring customer service experience, good communication, and a positive, team-focused attitude. Working hours are Monday to Friday 8 am–5 pm with alternate Saturday mornings.

Qualifications

• Customer service experience (automotive or trade industry is a plus).
• Strong communication skills with a positive, can-do attitude.
• Ability to work in a fast-paced environment and keep things accurate.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers find the right vehicle parts and solutions.
• Pick, pack and process customer orders accurately.
• Spot opportunities to upsell or recommend related products.
• Build strong relationships with our loyal customer base.

Skills

Customer service

Communication

Teamwork

Upselling

Tools

Basic computer skills

Job description

BNT Hawera is seeking a Customer Service Representative to join our Hawera branch. This is a full-time role that involves serving trade customers at the counter and over the phone, helping customers find the right vehicle parts, and processing orders.

You’ll bring customer service experience, good communication, and a positive, team-focused attitude. Working hours are Monday to Friday 8 am–5 pm with alternate Saturday mornings.