Automotive Parts Customer Advisor (Trade Counter)

Bnt; Napier; Vor Ort; NZD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Birthday off

Volunteer day

Free breakfast

Incentives for results

Staff discounts

Flat structure

Career growth

Zusammenfassung

BNT is seeking a customer service superstar to join our Napier team in the automotive parts sector. This full-time role runs Monday to Friday (8 am – 5 pm) with alternate Saturday mornings, and you will assist trade customers at the counter and over the phone.

You’ll help customers find the right vehicle parts, pick and pack orders, and spot opportunities to upsell while building strong relationships with our loyal customer base in Napier and across NZ.

Qualifikationen

• Customer service experience (automotive or trade industry experience is a big plus)
• Computer skills are amust(basic excel skills are advantageous)
• A genuine interest in cars, or parts
• Strong communication skills and a positive, can‑do attitude
• Ability to work in a fast‑paced environment and keep things accurate
• A team‑first approach – everyone pitches in here!

Aufgaben

• Serving trade customers at the counter and over the phone
• Helping customers find the right vehicle parts and solutions
• Picking, packing, and processing customer orders accurately
• Spotting opportunities to upsell or recommend related products
• Building strong relationships with our loyal customer base

Kenntnisse

Customer service

Communication

Teamwork

Attention to detail

Interest in cars/parts

Tools

Excel

Jobbeschreibung

BNT is seeking a customer service superstar to join our Napier team in the automotive parts sector. This full-time role runs Monday to Friday (8 am – 5 pm) with alternate Saturday mornings, and you will assist trade customers at the counter and over the phone.

You’ll help customers find the right vehicle parts, pick and pack orders, and spot opportunities to upsell while building strong relationships with our loyal customer base in Napier and across NZ.