Auto Parts Customer Specialist | Trade & Retail Support

Triwill Group; Ashburton; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Birthday off

Volunteer day

Free breakfast

Competitive salary + incentives

Staff discounts

Career growth opportunities

Flat structure

Job summary

BNT is seeking a customer service superstar to join our team in Ashburton. You will help trade customers at the counter and over the phone, guiding them to the right parts and solutions with accuracy and efficiency.

Join a supportive, high-performing team offering a competitive salary, incentives for results, and great product discounts. A full-time role, typically Monday to Friday 8 am–5 pm with occasional Saturday mornings.

Qualifications

• Customer service experience in automotive or trade is a big plus.
• Basic computer skills; basic Excel helpful.
• Interest in cars or parts.
• Strong communication and a positive, can-do attitude.
• Ability to work in a fast-paced environment and stay accurate.
• Team-focused mindset.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers find the right vehicle parts and solutions.
• Picking, packing and processing customer orders accurately.
• Spot opportunities to upsell or recommend related products.
• Build strong relationships with our loyal customer base.

Skills

Customer service

Good communication

Team player

Attention to detail

Positive attitude

Tools

Excel basics

Job description

BNT is seeking a customer service superstar to join our team in Ashburton. You will help trade customers at the counter and over the phone, guiding them to the right parts and solutions with accuracy and efficiency.

Join a supportive, high-performing team offering a competitive salary, incentives for results, and great product discounts. A full-time role, typically Monday to Friday 8 am–5 pm with occasional Saturday mornings.