Authorised Dealer Channel Lead

Smithandsmith; Auckland; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Wellness programme

Birthday leave

Paid parental leave

Volunteer day

Career development

Job summary

Smith&Smith in Auckland is seeking a commercially focused Authorised Dealer Channel Lead to drive growth and profitability of the NZ Dealer network. You will work with the Channel Manager to implement the strategy, partner with Dealers to improve performance and deliver revenue, profitability, customer service and conversion goals.

The role involves identifying and onboarding new dealers, building trusted owner relationships, resolving issues with cross-team collaboration, and travel nationally.

Qualifications

• 3+ years' experience in business development, business ownership or related commercial role.
• Strong commercial and analytical skills to understand performance trends.

Responsibilities

• Support growth and profitability of the Authorised Dealer network across New Zealand.
• Execute channel strategy and partner with Dealers to improve performance and achieve revenue, profitability, customer service and conversion goals.
• Identify, qualify and onboard suitable businesses to join the network; build trusted relationships with Dealers.
• Collaborate with Smith&Smith teams to resolve issues and improve processes.
• Travel nationally as required.

Skills

Commercial acumen

Analytical skills

Relationship building

Negotiation

Travel readiness

Strategic planning

Cross-team collaboration

Communication

Job description

## Authorised Dealer Channel LeadApply: NZ Support Office & DC: Full time: Posted Today: JR75249**The Opportunity:**We're looking for a commercially focused and relationship-driven Authorised Dealer Channel Lead to support the growth and profitability of the Smith&Smith Authorised Dealer network across New Zealand.Working alongside the Authorised Dealer Channel Manager, you'll help execute the channel strategy, partner with Dealers to improve performance and deliver agreed revenue, profitability, customer service and conversion goals. You'll use performance insights to identify opportunities, develop practical action plans and help each Dealer strengthen their auto-glazing business.A key part of the role is identifying, qualifying and onboarding suitable businesses to join the network. You'll build trusted relationships with business owners, support existing Dealers and work closely with teams across Smith&Smith to resolve issues, improve processes and deliver a consistent customer experience. Some national travel is required.**Location**: Support Office at 1 Carmont Place, Mount Wellington, Auckland 1060**Hours:** 40 hours per week, Monday to Friday **What we’re looking for:*** **3+ years'** experience in business development, business ownership or a related commercial role.* Strong **commercial and analytical skills**, with the ability to understand performance trends and business drivers.* Proven ability to build credible, mutually beneficial relationships with business owners and stakeholders.* Confident **negotiation and influencing skills**, including the ability to influence without direct authority.* Experience developing action plans and **implementing strategies** or initiatives to support business results.* A collaborative, **customer-focused approach** and confidence working across multiple business teams.* Strong **communication**, presentation and organisational skills, with the ability to manage competing priorities.* A proactive, adaptable and solutions-focused approach, with enthusiasm for growth and continuous improvement.* Ability to **travel nationally** as required.* Must have complete, unrestricted **rights to work** in New Zealand. **What we offer*** **Global opportunities** – As part of the Belron group, you’ll have access to career pathways not just across New Zealand, but around the world.* **Career development** – We’re committed to helping you grow, with ongoing training and development opportunities.* **Wellness that works** – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.* **Rewarding you** – Access a fantastic rewards programme.* **$200 annual wellbeing fund** – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.* **Birthday leave** – Take a paid day off during your birthday month.* **Support for new parents** – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.* **Give back to your community** – Take a paid day each year to volunteer and make a difference in your local area.**About us – Belron New Zealand (Smith&Smith, Laser and Exceed)**Belron is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees. Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith, Laser and Exceed. Smith&Smith is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. At Belron NZ, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded Gold 2026 EcoVadis Sustainability Rating. – putting us in the top 5% of global companies for our social, environmental, and ethical performance.**If you’re interested in learning more or want to apply for the role, click Apply Now.**