Auckland Certified Logistics Manager

Firth Industries; Auckland; On-site; NZD 150,000 - 190,000; Full time

Job summary

Firth Industries in Auckland seeks an accomplished logistics leader to command the full Auckland fleet of company and owner-driver trucks and our dispatch operation, partnering with customer service to deliver for customers.

You will own the safe, efficient and commercially sound performance of Auckland transport operations, leading fleet availability, driver welfare, customer service coordination and continuous improvement across.sales, service and operations.

Qualifications

• Experience leading a large, complex logistics or transport operation.
• Strong leadership of sizeable fleets or dispersed teams.
• Ability to use data and performance measures to drive action.
• A collaborative, low-ego leadership style with trust-building.
• Capability to plan, prioritise and problem-solve in a fast-moving environment.
• Commercial acumen with a track record of cost and productivity improvements.
• Commitment to safety, wellbeing and customer care.

Responsibilities

• Lead end-to-end Auckland transport operation and set a clear performance rhythm.
• Build a strong safety and wellbeing culture across employees and drivers.
• Match fleet and driver capacity to changing customer demand.
• Use data, dashboards and insights to improve decisions and service.
• Own KPIs spanning safety, delivery performance, utilisation and cost.
• Lead dispatch and daily scheduling in partnership with sales and customer service.
• Maintain fleet presentation, reliability and regulatory compliance.
• Resolve customer issues quickly and turn recurring problems into lasting improvements.
• Bring teams together across functions to deliver Auckland-wide outcomes.

Skills

Fleet leadership

Data analytics

Safety culture

Stakeholder collaboration

Tools

Fleet software

Job description

Description

We're looking for an accomplished logistics leader to take charge of our full Auckland fleet of company and owner-driver trucks and our dispatch operation, working closely with customer service to deliver for our customers.

With one of the largest fleets in Auckland and nationally this is a high-impact role for someone who has led a significant, complex logistics operation and knows how to turn people, data and disciplined execution into safer, smarter and more reliable performance.

Reporting to the Head of Certified Northern, you'll own the safe, efficient and commercially sound performance of Auckland transport operations.

You'll lead fleet availability, driver welfare, customer service, cost, compliance and continuous improvement - working shoulder to shoulder with sales, customer service and operational teams to deliver outstanding regional outcomes.

What you'll enjoy

• A highly visible leadership role with genuine influence across Auckland
• The mandate to lift safety, service, utilisation and commercial performance
• A complex operation where your decisions make an immediate difference
• Strong partnerships across drivers, sales, customer service and operations
• The backing of a well-known New Zealand business with a proud legacy

What you'll be responsible for

• Lead the end-to-end Auckland transport operation and set a clear performance rhythm
• Build a strong safety and wellbeing culture across employees, drivers and owner-drivers
• Match fleet and driver capacity to changing customer demand
• Use data, dashboards and operational insight to improve decisions, productivity and service
• Own KPIs spanning safety, delivery performance, utilisation, cost and customer outcomes
• Lead effective dispatch and daily scheduling in partnership with customer service, sales and operations
• Maintain fleet presentation, reliability and regulatory compliance
• Resolve customer issues quickly and turn recurring problems into lasting improvements
• Bring teams together across functions to deliver better Auckland-wide outcomes

What you'll bring

• Proven success leading a significant, complex logistics or transport operation is essential
• Strong operational leadership across sizeable fleets, dispersed teams or time-critical delivery environments
• Confidence using data, analytics and performance measures to spot trends, challenge assumptions and drive action
• A collaborative, low-ego style - you build trust, listen well and play for the whole team
• The courage to set clear expectations, hold people accountable and lead change constructively
• Strong planning, prioritisation and problem-solving capability in a fast-moving environment
• Commercial acumen and a track record of sustainable cost and productivity improvement
• An unwavering commitment to safety, wellbeing and customer care

If you've led logistics at scale, are at home in the data and know that the best results come from bringing people with you, we'd love to hear from you.

Research shows that females and minority groups don't apply for roles unless they match % the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don't fit it, we would still love you to apply.