Assistant Village Manager | Golflands

Metlifecare; Howick; On-site; NZD 65,000 - 88,000; Full time

Benefits offered by this job

3 paid wellness days + birthday leave

Health & Life Insurance

26 weeks parental leave + 5 days for a

Kiwisaver for over-65s

Education, Development and Training

Job summary

Metlifecare is seeking an Assistant Village Manager for our Fairway Gardens village in Golflands, Auckland. You will assist with all aspects of village operations, finances and staff management, reporting to the Village Manager and prioritising resident-focused service.

You must be available to work 40 hours per week, Tuesday to Saturday, and contribute to a dynamic team in a village environment that values growth and career development.

Qualifications

• Experience in operational management of a people-focused business.
• Strong communication skills and ability to build relationships with residents and staff.
• Experience managing teams/contractors (gardeners, F&B, deliveries, etc).
• Retirement village sector experience is advantageous.

Responsibilities

• Lead with a respectful leadership style to support operational efficiency and profitability.
• Maintain communication with residents and ensure their needs are met.
• Assist Village Manager in developing business plans for service delivery.
• Support risk management to minimise exposure and ensure safety.

Skills

Communication

People management

Stakeholder management

Job description

Excellent salary offered in a stunning village

• Permanent, full-time position - Tuesday to Saturday
• Stunning village environment - East Auckland location - work close to home
• Leadership role offering future growth opportunities.
• Extensive staff benefits offered - read on to find out more...

About the role

We have an exciting career opportunity for an Assistant Village Manager to join our dedicated team at our stunning Fairway Gardens village in Golflands, Auckland. Reporting to the Village Manager, you will have responsibility for assisting with all aspects of the village, including service delivery, finances and staff management. Our residents are always at the heart of what we do so your customer focused, engaging, and resilient manner will ensure you are the go-to person for our residents, their families and our friendly staff.

This role is working 40hrs week -Tuesday to Saturday, so you must be available to work every Saturday.

Some of the great things you will be doing

• Demonstrate a respectful style of leadership that facilitates operational efficiency, profitability, appropriate people and management practices
• Maintain appropriate and effective levels of communication and consultation with residents
• Assist and support our Village Manager in developing business plans for service and product delivery
• Assist in ensuring risk management is conducted in a professional and proactive manner in order to minimise any exposure

About you

You are passionate about village operations and are people orientated, having residents at the centre of your focus. Some things that will support your application:

• Previous experience assisting or involvement in the operational management of a "people" business
• Skilled communicator with the ability to build meaningful relationships with residents, staff and internal/external customers
• Previous team/contractor management (such as gardeners, F&B, deliveries, couriers, trades, 3rd party providers, security etc) would be advantageous
• Whilst not essential, previous experience in the retirement village sector would be advantageous

Check out some of our Benefits!

• 3 paid wellness and a paid day of leave to celebrate your birthday each year
• Health & Life Insurance - automatic cover free to all permanent staff
• 26 weeks of parental leave on full pay and 5 days paid leave for partners.
• Kiwisaver payments continued for those opted in over the age of 65 years
• Education, Development and Training Support

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,500 New Zealanders.

Please note that Identification and work eligibility is required with your application

Metlifecare Culture

At Metlifecare, our vision is to create extraordinary living experiences for older New Zealanders. For over 40 years, we've built communities where residents can live rewarding, connected and fulfilling lives.

Today, we support more than 7,000 residents across New Zealand with a team of over 2,000 people dedicated to making a positive difference every day. What sets us apart is our people. We believe the best outcomes come from taking ownership, working together and focusing on what matters most.

Whatever your role, you'll help create communities where people thrive while growing your own career and making every day better for our residents and each other.

At Metlifecare, our vision is to create extraordinary living experiences for older New Zealanders. For over 40 years, we've built communities where residents can live rewarding, connected and fulfilling lives.

Today, we support more than 7,000 residents across New Zealand with a team of over 2,000 people dedicated to making a positive difference every day. What sets us apart is our people. We believe the best outcomes come from taking ownership, working together and focusing on what matters most.

Whatever your role, you'll help create communities where people thrive while growing your own career and making every day better for our residents and each other.