Assistant Store Manager | Merchant 1948 Queenstown

merchant1948; Queenstown; On-site; NZD 37,000 - 40,000; Full time

Benefits offered by this job

Free shoes every season

Monthly bonus potential

Team discounts

Referral bonuses

EAP access

Fun and professional growth

Job summary

Merchant 1948 Queenstown Frankton is seeking an Assistant Store Manager to support the Store Manager in delivering an outstanding in-store experience.

You’ll coach the team, drive sales, and ensure seamless day-to-day operations while upholding our heritage of premium footwear and warm service. This role suits someone who loves retail leadership and wants growth in a values-driven environment.

Qualifications

• Have retail leadership experience or you’re ready for that next step.
• Are passionate about people, service, and results.
• Know how to lead by example and energise a team.
• Stay calm and organised under pressure.
• Have a strong eye for detail and store presentation.
• Are aligned with our values and love our brand.

Responsibilities

• Running smooth, successful shifts and supporting day-to-day operations
• Coaching the team on product knowledge, service, and sales
• Driving store performance and motivating the team to hit targets
• Prioritising exceptional customer experiences
• Contributing to a positive, inclusive team culture
• Supporting with store presentation, visual merchandising, and stock

Skills

Retail leadership

Coaching

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Ready to step into a leadership role?

We’re looking for a motivated and people-focused Assistant Store Manager to support the team at Merchant 1948 Queenstown Frankton store. You’ll work closely with the Store Manager to drive performance, coach the team, and deliver an outstanding in-store experience. This role is perfect for someone who’s passionate about retail, thrives on responsibility, and wants to grow their career in a values-driven, supportive environment.

Here’s what’s on offer:

• Role: Assistant Store Manager
• Rostered Hours:Sunday to Thursday
  • Mon: 8:30am - 6pm
  • Tues: 10am - 6pm
  • Weds: 10:30am - 6pm
  • Thurs: 10:30am - 4:30pm
  • Sun: 9:30am - 5pm
• Minimum Hours: 36 hours per week
• Hourly Rate: $27.00 - $29.00 + bonus potential!

What your day will look like:

• Running smooth, successful shifts and supporting day-to-day operations
• Coaching the team on product knowledge, service, and sales
• Driving store performance and motivating the team to hit targets
• Prioritising exceptional customer experiences
• Contributing to a positive, inclusive team culture
• Supporting with store presentation, visual merchandising, and stock

You’ll thrive in this role if you:

• Have retail leadership experience or you’re ready for that next step
• Are passionate about people, service, and results
• Know how to lead by example and energise a team
• Stay calm and organised under pressure
• Have a strong eye for detail and store presentation
• Are aligned with our values and love our brand

What you’ll get from us:

• A free pair of shoes every season
• Monthly bonus potential
• Generous team discounts
• Referral bonuses when you bring great people into the team
• Supportive leadership and a people-first culture
• Access to EAP for when you need extra support
• A place where fun and professional growth go hand in hand

Sound like your kind of step up?