Part-time Sales Associate | Merchant 1948 Albany

merchant1948; Canterbury; On-site; NZD 12,000 - 17,000; Part time

Benefits offered by this job

Free shoes each season

Quarterly bonus opportunities

Staff discounts

Referral bonuses

Employee assistance program

Growth opportunities

Job summary

Merchant 1948 Albany is seeking a part-time Sales Associate to welcome customers, share product knowledge, and drive sales in a premium footwear store. You’ll help customers find their perfect fit, maintain store standards, and contribute to a friendly, energetic team environment.

The role offers stacked rosters, a minimum of 10.5 hours per week, and an hourly rate of $24.00 with bonus potential. Perfect for someone who loves shoes and delivering great customer experiences.

Qualifications

• Previous customer service experience in retail, hospitality, or similar.
• Strong communication and a friendly, solution‑focused approach.
• Ability to work in a team and create a positive store vibe.

Responsibilities

• Create warm, memorable experiences for every customer.
• Reach sales goals and contribute to team targets.
• Maintain a tidy, well‑presented store.
• Support visual merchandising and product displays.
• Collaborate with the team to keep the in-store atmosphere positive.

Skills

Customer service

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love helping people feel confident in their shoes?

We’re looking for a motivated and sales-driven part-time Sales Associate to join our team at Merchant 1948 Albany store. You’ll be the face of the Merchant experience – helping customers find their perfect fit, sharing your product knowledge, and bringing positive energy to the shop floor.

Here’s what’s on offer:

• Role: Sales Associate
• Rostered Hours:
  • Mon: 9am - 4pm
  • Sun: 11am - 3pm
• Minimum Hours: 10.5 hours per week
• Hourly Rate: $24.00 + bonus potential!

What your day will look like:

• Creating warm, memorable experiences for every customer
• Reaching your sales goals and contributing to team targets
• Maintaining a tidy, well‑presented store
• Supporting visual merchandising and product displays
• Collaborating with your team to create a great vibe in‑store

You’ll thrive in this role if you:

• Have previous customer service experience (retail, hospitality or similar)
• Love connecting with people and being part of a team
• Are confident, positive, and solution‑focused
• Have a keen eye for detail and take pride in your work
• Are aligned with our values and excited about our brand

What you’ll get from us:

• A free pair of shoes every season
• Quarterly bonus opportunities
• Generous staff discounts
• Referral bonuses when you bring great people into the team
• A down-to‑earth, supportive team culture
• Access to EAP when life gets tough
• A workplace where fun and growth go hand in hand

Sound like a great fit?