Assistant Store Manager — Lead, Coach, Free Shoes

Merchant 1948; Hamilton; On-site; NZD 41,000 - 58,000; Full time

Benefits offered by this job

Free shoes each season

Monthly bonus potential

Generous team discounts

Referral bonuses

Job summary

Merchant 1948 Centreplace store in New Zealand is seeking an Assistant Store Manager to lead daily operations, coach the team and deliver an outstanding in-store experience. You’ll work closely with the Store Manager to drive performance, train staff, and ensure exceptional customer service.

The role requires retail leadership experience or readiness for the next step, a passion for people, service, and results, and the ability to energise the team while maintaining calm under pressure.

Qualifications

• Retail leadership experience or ready for that next step.
• Passionate about people, service and results.
• Lead by example and energise a team.
• Stay calm and organised under pressure.
• Strong eye for detail and store presentation.
• Aligned with our values and love our brand.

Responsibilities

• Running smooth, successful shifts and supporting day-to-day operations.
• Coaching the team on product knowledge, service, and sales.
• Driving store performance and motivating the team to hit targets.
• Prioritising exceptional customer experiences.
• Contributing to a positive, inclusive team culture.
• Supporting with store presentation, visual merchandising, and stock.

Skills

Retail leadership

Coaching

Customer service

Store presentation

Job description

Merchant 1948 Centreplace store in New Zealand is seeking an Assistant Store Manager to lead daily operations, coach the team and deliver an outstanding in-store experience. You’ll work closely with the Store Manager to drive performance, train staff, and ensure exceptional customer service.

The role requires retail leadership experience or readiness for the next step, a passion for people, service, and results, and the ability to energise the team while maintaining calm under pressure.