Assistant Housekeeping Manager

Rosewood Hotel Group; New Zealand; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Delicious staff lunches

Staff perks programme with discounts

Job summary

Rosewood Matakauri is seeking an Assistant Housekeeping Manager to join our luxury resort and lead the housekeeping team alongside the Executive Housekeeper to maintain impeccable standards of cleanliness and guest experience.

You will oversee daily operations, ensure high-quality room and public area standards, manage rostering and timesheets, train on Health & Safety, assist in recruitment, and motivate a team to deliver exceptional service in a demanding hospitality environment.

Qualifications

• Leadership and team management experience in hospitality.
• Strong attention to detail and quality control in luxury environments.
• Excellent communication and guest service mindset.
• Relevant hotel management qualifications or degree.
• Ability to work flexible shifts including weekends.

Responsibilities

• Maintaining luxury standards of suites and public areas.
• Performing room inspections.
• Ensuring productivity and efficiency to Housekeeping targets.
• Managing and training on Health & Safety regulations.
• Assisting with rostering and timesheet approvals as required.
• Ordering supplies and maintaining inventory.
• Assisting in recruitment when required.
• Providing motivational leadership to a team of Housekeeping Attendants.

Skills

Leadership

Attention to detail

Communication

Hospitality industry knowledge

Flexibility (shifts)

Education

Hotel Management qualification

Job description

At Rosewood Matakauri, we pride ourselves on delivering exceptional guest experiences by maintaining the highest standards of cleanliness and service. We are seeking a dynamic and dedicated Assistant Housekeeping Manager to join our team and help lead our housekeeping department in maintaining our reputation for excellence.

The Assistant Housekeeping Manager will work closely with the Executive Housekeeper to oversee the daily operations of the housekeeping department. This role involves ensuring the cleanliness and maintenance of guest rooms, public areas, and other facilities, all while maintaining the highest standards of quality, efficiency, and guest satisfaction. The ideal candidate will have strong leadership abilities, attention to detail, and a passion for delivering outstanding service.

What you will do

• Maintaining luxury standard of suites and public areas
• Performing room inspections
• Ensuring productivity and efficiency in line with Housekeeping targets
• Management and training of Health & Safety regulations
• Support manager with performance management (including daily rostering and timesheet approvals) as required
• Ordering of supplies
• Assist in recruitment where required
• Motivational leadership of a team of Housekeeping Attendants

What you will bring

• A passion for service delivery and the hospitality industry
• Cleaning experience, ideally in a 4/5 star Hotel/Resort environment
• Strong communication skills and the ability to motivate and drive a team
• At least 18 months management or supervisory level experience in a comparable environment
• A high level of attention to detail and exceptional organisational skills
• Relevant Hotel Management (or similar) qualifications
• Flexibility - able to work shifts, including weekends

What we offer

This is a full time position and you will also need a valid work visa to apply.

In addition, we offer delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.

If you wish to apply for this role and have the attributes above, we'd love to hear from you!