ASSISTANT CAFE MANAGER

Pembroke Patisserie; Otago; On-site; NZD 60,000 - 75,000; Full time

Job summary

Pembroke Patisserie in Otago, New Zealand, is hiring an Assistant Café Manager to lead daily operations and uphold service excellence. You will supervise front-of-house staff, ensure quality beverage preparation, and manage stock, cash handling and deadlines under the Four Pillars framework.

The role emphasizes leadership, organisation, and a positive, proactive attitude, with a full-time schedule of 40 hours per week in a busy cafe environment.

Qualifications

• Minimum 1 year of barista experience.
• Demonstrated leadership and organisational skills.
• Strong interpersonal skills and the ability to work under pressure.
• Experience in cash handling and meeting deadlines.
• Current driver’s licence.

Responsibilities

• Manage daily cafe operations and ensure service excellence.
• Lead front-of-house team and training.
• Oversee stock ordering, financial reconciliations, and adherence to Food Control Plan.
• Maintain a tidy, welcoming environment meeting establishment standards.

Skills

Barista experience

Leadership

Organisational skills

Customer service

Cash handling

Driver's licence

Job description

Do you thrive on the buzz of a busy cafe? Are you a reliable team player ready to roll up your sleeves, keep things organized and support a crew that’s passionate about great food & service?

Do you thrive on the buzz of a busy cafe? Are you a reliable team player ready to roll up your sleeves, keep things organized and support a crew that’s passionate about great food & service?

Full Time (40hours per week)

As Assistant Café Manager, you are central to our success. You will manage daily operations, ensuring excellence in service, team leadership, and operational efficiency. Your work is guided by our Four Pillars :

• Our People: Lead the front‑of‑house team, oversee staff training and ensure excellence in customer service.
• Our Product: Model exemplary service standards and ensure high‑quality beverage preparation.
• Our Process: Manage day‑to‑day operations, including stock ordering, financial reconciliations, and strict adherence to the Food Control Plan.
• Our Place: Maintain a tidy, welcoming environment that meets our high establishment standards.

Candidate Profile We are looking for someone who embodies “ Pembroke Power “: Pride, Professionalism, Progression, and a Positive, solution‑focused attitude.

Specifications:

• Minimum 1 year of barista experience.
• Demonstrated leadership and organisational skills.
• Strong interpersonal skills and the ability to work under pressure.
• Experience in cash handling and meeting deadlines.
• Current driver’s licence.