Aquatics Customer Experience Specialist (Part-Time)

Hamilton City Council; Hamilton; On-site; NZD 39,000 - 45,000; Part time

Benefits offered by this job

Wellbeing days

Unimed health insurance

Annual health checks

Extra annual leave

Gym discounts

Job summary

Hamilton City Council's Hamilton Pools is seeking a Customer Service Delivery Representative for Aquatics (Part Time). You will greet visitors, answer questions, take bookings and sell services, ensuring a welcoming experience for every guest.

This onsite role at Hamilton Pools offers a fast-paced team environment with opportunities for professional development and wellbeing benefits, including health cover and annual wellness initiatives.

Qualifications

• Positive, welcoming vibe and inclusive environment.
• Thrives in fast-paced environment and handles cash.
• Experience with Outlook, Word and Excel; training provided.
• Previous sales experience in fitness centre or learn-to-swim setting.

Responsibilities

• Greet customers and act as gatekeeper to Hamilton Pools.
• Answer questions, take bookings and sell available services and products.
• Maintain accurate cash handling and records on the go.
• Interact confidently with people from diverse backgrounds.

Job description

Hamilton City Council's Hamilton Pools is seeking a Customer Service Delivery Representative for Aquatics (Part Time). You will greet visitors, answer questions, take bookings and sell services, ensuring a welcoming experience for every guest.

This onsite role at Hamilton Pools offers a fast-paced team environment with opportunities for professional development and wellbeing benefits, including health cover and annual wellness initiatives.