Application Support Administrator – Healthcare Systems

Health New Zealand - Te Whatu Ora - Waitaha Canterbury; Christchurch; On-site; NZD 52,000 - 65,000; Full time

Job summary

Health New Zealand - Te Whatu Ora – Waitaha Canterbury in Christchurch is seeking an Administrator – Application Support to assist our radiology workforce with applications and systems. You will help users navigate software, set up new staff access, and create user guides, working with PACS and other support teams.

This role is non-technical IT support but requires problem solving and clear communication. We value quick learners, attention to detail, and the ability to handle confidential

Qualifications

• Demonstrate ability to learn new software, applications and systems quickly.
• Develop a strong working knowledge of systems and how they fit together.
• Approach problems logically and resolve straightforward issues.
• Explain systems and processes clearly to others.
• Maintain accuracy and strong attention to detail in daily tasks.
• Organise work and manage competing priorities effectively.
• Communicate confidently and build positive working relationships.
• Take ownership and see tasks through to completion.
• Handle confidential and sensitive information appropriately.

Responsibilities

• Help users navigate an application or resolve straightforward system issues.
• Set up new staff with systems access and required permissions.
• Show users how to use a system or application effectively.
• Collaborate with PACS or other support teams to resolve issues.
• Develop clear user guides or process documentation.
• Maintain and update medical workforce roster patterns.
• Work across multiple systems and tasks while keeping data up to date.

Skills

Learn new software

System exploration

Problem solving

Explain systems clearly

Attention to detail

Prioritisation

Communication

Ownership

Confidential data handling

Job description

Health New Zealand - Te Whatu Ora – Waitaha Canterbury in Christchurch is seeking an Administrator – Application Support to assist our radiology workforce with applications and systems. You will help users navigate software, set up new staff access, and create user guides, working with PACS and other support teams.

This role is non-technical IT support but requires problem solving and clear communication. We value quick learners, attention to detail, and the ability to handle confidential