Agile Delivery & Performance Programme Lead

Air New Zealand; Auckland; On-site; NZD 120,000 - 160,000; Full time

Job summary

Air New Zealand is seeking an experienced Programme Manager (Delivery and Performance Specialist) to help teams deliver complex, cross-functional initiatives with greater pace, predictability and value.

This role combines hands-on delivery, agile practices and coaching across squads, partners and vendors, translating strategy into measurable outcomes.

You will shape governance, manage risks and dependencies, and drive continuous improvement with data-driven insights.

Qualifications

• 10+ years' experience as an Agile Programme Manager, Senior Project Manager, Delivery Lead or equivalent across complex digital or operational transformation.
• Deep expertise in agile, lean and flow-based delivery with the judgement to flex between agile, hybrid and traditional approaches.
• Strong track record translating strategy into outcomes, value slices and release plans while managing risks, dependencies, governance, budgets and vendors.
• Systems thinker experienced in improving flow, addressing root causes and designing effective delivery rhythms, dashboards or workflows.
• Confident using empirical delivery, team and adoption data to improve forecasting, decision-making and performance.
• Strong coaching, facilitation and influencing skills with Product Owners, Delivery Owners, teams, leaders, finance partners and vendors.
• Practical organisational change and adoption capability, ensuring delivery outcomes land and are sustained.

Responsibilities

• Orchestrate end-to-end delivery across complex, multi-team initiatives, aligning scope, timing, dependencies, decisions, vendors and strategic outcomes.
• Shape objectives into clear customer, operational and commercial outcomes, prioritised work, value slices and release plans that deliver value incrementally.
• Establish fit-for-purpose planning, governance, cadences, reporting and decision forums; keep priorities, work in progress, trade-offs, spend, forecasts and delivery confidence visible.
• Manage flow, critical paths, risks, issues and dependencies, making constraints visible and unblocking progress as context changes.
• Optimise delivery systems, team interactions and operating rhythms; integrate internal and vendor delivery and address the root causes of bottlenecks.
• Use throughput, cycle time, predictability, adoption and team-performance signals to improve forecasting, target interventions and drive continuous improvement, including automation and AI-enabled insights where useful.
• Coach Product Owners, Delivery Owners, teams and leaders to improve prioritisation, accountability, psychological safety and sustainable delivery performance.
• Integrate change enablement through impact awareness, stakeholder engagement, feedback and adoption tracking so outcomes are embedded and sustained.
• Actively ensure the safety and security of all people, assets, systems and procedures in your area of responsibility.

Skills

Agile programme management

Cross-functional leadership

Stakeholder management

Coaching

Systems thinking

Job description

Air New Zealand is seeking an experienced Programme Manager (Delivery and Performance Specialist) to help teams deliver complex, cross-functional initiatives with greater pace, predictability and value.

This role combines hands-on delivery, agile practices and coaching across squads, partners and vendors, translating strategy into measurable outcomes.

You will shape governance, manage risks and dependencies, and drive continuous improvement with data-driven insights.