After-hours Customer Service & Dispatch Representative

Tribe Group; Auckland; Presencial; NZD 44.000 - 48.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible on-call shifts

Comprehensive daytime training

Potential for permanent role

Descripción de la vacante

Tribe Group in Auckland is seeking an on-call casual dispatcher for overnight hours. You will coordinate dispatch, monitor freight and flight movements, and handle inbound calls as part of a nationwide logistics operation.

Shifts run 6:30pm-5:00am from Highbrook, with duties including reporting and admin during quieter periods and coverage for absences, including public holidays. The role offers flexible, casual on-call shifts and the chance to move into a permanent role in the new year.

Formación

• Experience in freight, logistics, transport or dispatch preferred.
• Strong customer service and communication skills.
• Ability to multitask, prioritise and stay calm under pressure.
• Self-motivated and confident working independently overnight.

Responsabilidades

• Coordinate dispatch and monitor freight and flight movements.
• Manage inbound calls and complete reporting and administrative tasks.
• Cover planned and unplanned absences, including occasional public holidays.

Conocimientos

Customer service

Communication

Multitasking

Independent night shift

Descripción del empleo

• Casual, on-call overnight role supporting a nationwide freight and logistics operation
• Coordinate dispatch, manage inbound calls and monitor freight and flight movements
• Complete reporting and administrative tasks during quieter periods
• Overnight shifts from 6:30pm-5:00am, based in Highbrook, Auckland
• Cover planned and unplanned absences, including occasional public holidays

About The Opportunity

• Casual, on-call overnight role supporting a nationwide freight and logistics operation
• Coordinate dispatch, manage inbound calls and monitor freight and flight movements
• Complete reporting and administrative tasks during quieter periods
• Overnight shifts from 6:30pm-5:00am, based in Highbrook, Auckland
• Cover planned and unplanned absences, including occasional public holidays

What You'll Bring

• Previous experience in freight, logistics, transport or dispatch preferred
• Strong customer service and communication skills
• Ability to multitask, prioritise and stay calm under pressure
• Self-motivated and confident working independently overnight
• Flexible availability to cover shifts, sometimes at short notice

What's on Offer

• $31.74 per hour + $3.29 night allowance between 8pm-5am
• Flexible, casual on-call shifts to suit your availability
• Comprehensive daytime training provided over 3-5 weeks
• Opportunity to gain experience in a nationwide logistics operation
• Potential to transition into a permanent role in the new year

Next Steps?

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.