Advisor: Service Design & Readiness for Transformation

Ministry of Social Development; Wellington; Hybrid; NZD 79,000 - 96,000; Full time

Job summary

The Ministry of Social Development is seeking an Advisor for the Business Service Design and Readiness teams in Wellington. You will support strategic transformation work, develop practical, customer-centred solutions, and influence decisions across MSD’s Transformation Programme.

Your role involves collaborating with project teams and stakeholders to align activity, manage dependencies, and address delivery challenges.

Qualifications

• Clear, succinct written and verbal communication skills, with the ability to adapt information for different audiences.
• Strong organisational and planning skills
• Proven ability to deliver at pace to tight timeframes in a complex environment
• Proven resilience with ambiguity
• Collaborate, contribute and work well within a team environment
• Ability to foster positive and co-operative working relationships with stakeholders
• Demonstrate initiative and commitment to the team’s programme and priorities
• Experience supporting projects, programmes, transformation initiatives in a complex organisation

Skills

Communication skills

Organisational skills

Deliver at pace

Stakeholder engagement

Team collaboration

Job description

The Ministry of Social Development is seeking an Advisor for the Business Service Design and Readiness teams in Wellington. You will support strategic transformation work, develop practical, customer-centred solutions, and influence decisions across MSD’s Transformation Programme.

Your role involves collaborating with project teams and stakeholders to align activity, manage dependencies, and address delivery challenges.