Advanced Support Worker - Richmond/Tahunanui

Access; Nelson, Richmond; On-site; NZD 36,000 - 48,000; Full time

Benefits offered by this job

Phone

Laptop

Spark Mobile Plan

Job summary

Access Community Health/Uru Ātea is seeking an Advanced Support Worker to lead, mentor and evaluate the general support workforce in the Tahunanui/Richmond area. The role blends community and office duties, with opportunities to train staff and improve client care.

Shift patterns include alternate weekend work and on-the-job training is provided. Ideal candidates will have substantial healthcare support experience, leadership abilities, and proficiency in Word/Excel, with a focus on

Qualifications

• Requires Level 4 Health and Wellbeing certificate or Level 3 with plan to upgrade.
• Minimum 5 years proven experience in a Healthcare Support role.
• Located in the Richmond, Tahunanui area.

Responsibilities

• Evaluate care practices and support workers' performance.
• Provide on-the-job training and mentorship.
• Organise and lead workshops to improve worker competencies.
• Collaborate with care coordination and clinical teams.
• Deliver complex care and specialised tasks (training provided).
• Work within multi-disciplinary teams and ensure policy compliance.

Skills

Leadership

Mentoring

Interdisciplinary teamwork

Education

Level 4 Health and Wellbeing Certificate

Level 3 with plan to complete Level 4

Assessor Qualifications

Tools

Microsoft Word

Microsoft Excel

Job description

Advanced Support Worker - Richmond/Tahunanui

Deliver complex client care, provide leadership and on the job training

09th October, 2026

He kōrero whakamārama mō tēnei tūranga | About the role

As an Advanced Support Worker at Access Community Health/Uru Ātea working in the Tahunanui/Richmond area, you'll play a vital role in evaluating, training, and supporting our general support workforce. This position blends community-based and office-based responsibilities, giving you the opportunity to lead, mentor, and enhance the quality of care for our clients. Shift patterns include alternate weekend work. Pay: $30.37 per hour

Ngā mahi | What you'll be doing

• Evaluate support workers’ care practices (e.g., handwashing, moving and handling).
• Provide in-field guidance to improve skills and ensure compliance with policies.
• Organise and lead workshops to enhance worker competencies.
• Collaborate with care coordination and clinical teams.
• Deliver complex care and specialised tasks (training provided).
• Provide on-the-job training and mentorship to less experienced workers.
• Positive, can-do attitude with leadership and mentoring experience
• Proficient in behaviour management and complex medical needs
• Proficient in Microsoft Word and Excel
• Ability to work effectively within multi-disciplinary teams (e.g., Palliative Care, Home-Based Nursing, Support Worker Coordination).
• Level 4 Health and Wellbeing Certificate (or equivalent), or Level 3 with a plan to complete Level 4.
• Assessor Qualifications will be a plus.
• At least 5 years proven experience in a Healthcare Support role
• Located in the Richmond, Tahunanui area
• A positive, inclusive, and supportive working environment where you will be encouraged to grow.
• Access to learning and professional development opportunities.
• A strong values-based culture—we care deeply about the work we do.
• We embrace diversity, equity, inclusion, and belonging, reflecting the many communities we serve.
• A collaborative workplace where we help each other build skills and do the right thing.

Ngā tohungatanga mō tēnei tūranga | About you

• Positive, can-do attitude with leadership and mentoring experience
• Proficient in behaviour management and complex medical needs
• Proficient in Microsoft Word and Excel
• Ability to work effectively within multi-disciplinary teams (e.g., Palliative Care, Home-Based Nursing, Support Worker Coordination).
• Level 4 Health and Wellbeing Certificate (or equivalent), or Level 3 with a plan to complete Level 4.
• Assessor Qualifications will be a plus.
• At least 5 years proven experience in a Healthcare Support role
• Located in the Richmond, Tahunanui area

He aha ai mātou? | Why Us?

• A positive, inclusive, and supportive working environment where you will be encouraged to grow.
• Access to learning and professional development opportunities.
• A strong values-based culture—we care deeply about the work we do.
• We embrace diversity, equity, inclusion, and belonging, reflecting the many communities we serve.
• A collaborative workplace where we help each other build skills and do the right thing.

Perks & Benefits

Enjoy a range of benefits, including a phone, laptop and access to an exclusive Spark Mobile Plan: Endless data (40GB at max speed), unlimited NZ/AU calls & texts, hotspot access, voicemail for just $24.15/month

Access Community Health l Uru Àtea has a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.