Administrator - Inpatient Mental Health

New Zealand Government Joba; Hamilton; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Waikato invites applications for an inpatient administrator within the Mental Health and Addictions Service at Waikato Hospital, Hamilton. The role is permanent and full-time, focusing on administering and coordinating clinical and administrative processes to support high-quality patient care.

The successful candidate will work with taangata whaiora, whānau and colleagues, ensuring confidentiality and strong communication while adapting to multitasking demands

Qualifications

• Minimum of two years administration experience.
• Computing / information management (essential) or relevant work experience.
• Knowledge of administrative procedures and systems.
• Demonstrated written and oral communication abilities.
• Competency with te ao Māori, tikanga, and te reo Māori or commitment to learning.

Responsibilities

• Accurate and effective management of services, including administration and clinical systems and processes.
• Maintains positive relationships with taangata whaiora/whaanau/colleagues and stakeholders.
• Provides high level administrative support across the service including coordinating, organising and collaborating.

Skills

Administration experience

Computing / information management

Written and oral communication

Te ao Māori knowledge

Multitasking

Confidentiality

Interpersonal relations

Job description

Waikato Hospital, HamiltonPermanent, full time Health New Zealand | Te Whatu Ora

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all NewZealanders.

About the Role

We have an exciting position available for an administrator to join our Mental Health and Addictions Service as an inpatient administrator. You will enjoy working with a variety of people and situations and must be committed to providing excellent levels of service to attain our goal: To support Mental Health and Addictions Service to continue to earn the reputation as a service people trust with their loved ones care.

Key responsibilities

• Accurate and effective management of services both administration and clinical systems and processes.


• Maintains positive and effective relationships with taangata whaiora/whaanau/colleagues and stakeholders of our service.


• Provides high level of administration support across our service including co-ordinating, organising and collaborating.

About the Team/Service

We are the Mental Health and Addictions Service arm of Health New Zealand | Te Whatu Ora, Waikato. We provide specialist services for tāngata whaiora who are experiencing serious mental health difficulties.

About you

• Minimum of two years administration experience.


• Computing / information management (essential) or relevant work experience.


• Knowledge of administrative procedures and systems, acquired through training and experience.


• Demonstrated ability with written and oral communication and relating effectively with people.


• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.


• Experience in upholding Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.


• Adaptable with a willingness to embrace multitasking.


• Excellent communication skills are required and confidentiality is essential.


• It would be advantageous that you have had previous experience working within a health/mental health setting

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of NewZealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.