Administrator Diabetes Eye Screening

Public Service; Whangarei; À distance; NZD 77 000 - 85 000; Temps partiel

Résumé du poste

Health New Zealand - Te Whatu Ora Te Tai Tokerau is seeking a Lead Administrator for the Retinal Diabetes Eye Screening Service in Northland. The role is permanent part-time (36 hours per week) at Whangārei Hospital to support equitable and timely screening across Te Tai Tokerau.

You will coordinate referrals, bookings, waitlists, clinic schedules, recalls and reporting while ensuring accurate patient information and effective communications with patients, whānau and clinical teams.

Qualifications

• Proven experience in administrative coordination and customer service.
• Strong database management and data entry skills with accurate records.
• Advanced IT skills including Outlook, Word, Teams and Excel.
• Excellent communication and interpersonal abilities with patients and teams.
• Understanding of Te Tiriti o Waitangi and commitment to equity.

Responsabilités

• Coordinate referrals, bookings, waitlists and clinic schedules.
• Manage recalls, reporting and patient communications to ensure timely care.
• Maintain accurate patient information and complex databases.
• Collaborate with ophthalmic photographers, nurses, clinicians and primary care teams.

Connaissances

Administrative coordination

Database management

Data entry

Communication

Interpersonal skills

Te Tiriti o Waitangi understanding

Outils

Microsoft Outlook

Microsoft Word

Microsoft Teams

Excel

Description du poste

# Administrator Diabetes Eye Screening at Health New Zealand - Te Whatu Ora Te Tai Tokerau, Northland## Mō tēnei tūranga mahi | About this role* **Permanent, part-time role working 36-hours per week (0.9FTE) at Whangārei Hospital*** **Play a vital role in improving health outcomes by helping ensure people across Te Tai Tokerau receive timely diabetes eye screening and follow-up care*** **Join a passionate team committed to equity, innovation and patient-centred care, where your organisational skills will directly contribute to preventing vision loss and enhancing wellbeing for our communities**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the Role**As a Lead Administrator, you will provide high-level administrative coordination for the Retinal Diabetes Eye Screening Service across Northland. You will play a key role in ensuring patients move seamlessly through the screening pathway by managing referrals, bookings, waitlists, clinic schedules, recalls, reporting and patient communications.This is much more than a traditional administration role. Youll work closely with ophthalmic photographers, nurses, clinicians, kaiawhina, primary care providers and whānau to support equitable access to screening services. Your ability to manage complex databases, coordinate busy clinic schedules and maintain accurate patient information will help ensure no eligible patient is missed while supporting the services goal of achieving excellent screening coverage across Te Tai Tokerau.**Click here** to view the position description.**About the Team/Service/Location**The Retinal Diabetes Eye Screening Service is dedicated to reducing preventable vision loss through the early detection and management of diabetic eye disease. Our team works collaboratively across primary, community and hospital services to deliver accessible, patient-centre screening throughout Northland.Based in Whangārei, youll join a supportive and equity-focused team committed to improving health outcomes for Māori and underserved communities. Northland offers an exceptional lifestyle with stunning coastlines, strong communities and a relaxed pace of life.For more information on living and working in Northland click here**About you**As an experienced administrator, youll thrive in a fast-paced healthcare environment and be passionate about delivering excellent service to patients, whānau and clinical teams.* Proven experience in an administrative, coordination or customer service role, with the ability to manage competing priorities and deadlines* Strong database management and data entry skills, with experience maintaining accurate records and processing patient or customer information* Advanced computer skills, including Microsoft Outlook, Word, Teams and Excel* Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, whānau, clinical teams, GP practices and community providers* Understanding of Te Tiriti o Waitangi and a commitment to improving health outcomes for Māori and underserved populations**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.** We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To apply please click **apply now**. All applications must be submitted through our online careers portal by **29 November 2026.** If you have any questions about the role, please contact Michelle Apetera at [e-mail]**We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Health New Zealand - Te Whatu Ora Te Tai Tokerau || Location: | Northland || Position type: | Permanent Part time || Category: | Health || Date listed: | 29-Oct-2026 || Salary range: | $76,705 - $84,754 || Closing date: | 29-Nov-2026 || Reference: | WHA00892 || Attachment: | No File Attached || File links: | || Website: | https://www.northlanddhb.org.nz/ |Note: You may be redirected to the employer's careers website.