Administration Support - MICAMHS

New Zealand Government; Bay of Plenty; On-site; NZD 32,000 - 42,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking a motivated administrator to join the MICAMHS team at Tauranga Hospital. The role focuses on providing administrative support to clinicians, handling referrals, and managing client documentation with a patient-centered approach.

The successful candidate will have excellent communication, strong organisational skills, and the ability to work across multiple stakeholders.

Qualifications

• Excellent communication skills, both verbal and written.
• Well developed interpersonal skills and the ability to build positive relationships.
• A strong commitment to providing excellent customer service.
• The ability to work accurately and efficiently to a high standard.
• A friendly, approachable and supportive manner when working with children, young people and their whānau.
• The ability to work collaboratively as part of a team and contribute to a patient focused service.
• Strong organisational skills and attention to detail.
• Experience in medical transcription/audio typing would be highly valued.

Responsibilities

• Provide administration support to the MICAMHS team.
• Deal with clients face to face and on the phone.
• Handle referrals and clients' documentation.
• Maintain accurate records and documentation as required.

Skills

Communication

Interpersonal skills

Customer service

Attention to detail

Problem solving

Adaptability

Teamwork

Organisational skills

Medical transcription

Audio typing

Job description

Permanent part time - 0.6FTE (48 hours per fortnight)Monday Friday role, based at Tauranga HospitalOpportunity to join a high-quality patient focused serviceHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all NewZealanders.

About the Role

We are seeking a motivated and enthusiastic person to join our administration team within Maternal, Infant, Child and Adolescent Mental Health (MICAMHS) at Tauranga Hospital.

The main purpose of this role is to provide administration support to the MICAMHS team. Dealing with clients both face to face and on the phone, handling referrals and our clients documentation are some of the main elements of the position.

This role requires excellent administrative skills including advanced keyboard skills, attention to detail and accuracy, the ability to problem solve and think outside the box, adaptability and outstanding self management as the tasks required will be varied throughout the working week. It is an important part of a team who work closely together and with multiple stakeholders across Hauora a Toi Bay of Plenty.

It will also require a high level of flexibility as it will be providing support across the whole MICAMHS team as required.

This is a permanent, 0.6 FTE position working 48 hours per fortnight.

If you would like to see the position description please click here.

About the Team/Service/ Location

Maternal, Infant, Child and Adolescent Mental Health (MICAMHS) consists of 2 teams. While the teams are based at separate locations, they work collaboratively, and you may be required to work across both sites.

For more information on living and working in the Bay of Plenty click here.

About you

To be successful in this position, you will bring:

• Excellent communication skills, both verbal and written.
• Well developed interpersonal skills and the ability to build positive relationships.
• A strong commitment to providing excellent customer service.
• The ability to work accurately and efficiently to a high standard.
• A friendly, approachable and supportive manner when working with children, young people and their whānau.
• The ability to work collaboratively as part of a team and contribute to a patient focused service.
• Strong organisational skills and attention to detail.
• Experience in medical transcription/audio typing would be highly valued.

You will be joining a team committed to providing a high quality, patient focused service through a collaborative model of care that recognises and responds to the unique needs of children and young people.

Working at Health NewZealand

Health NewZealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.