Administration Officer - Rostering - Hamilton

Estia Health; Waikato; Presencial; NZD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking

ACN nurse discounts

Discounted health insurance

Discounted JB HiFi

Resumo da oferta

Estia Health is seeking a friendly, detail‑oriented receptionist/administration professional to help keep our aged care home running smoothly. You will support the residential aged care manager and client services officer, manage rosters, and lead staff to deliver excellent resident experiences.

You’ll handle front desk duties, phone calls, emails and visitor coordination, while contributing to ordering supplies, keeping records, and assisting with daily tasks.

Qualificações

• You must have strong interpersonal and written communication skills.
• You should be proactive and able to work in a fast-paced environment.
• Solid computer and data skills are essential.
• Previous experience in a reception/administration role is highly regarded.
• Experience working in aged care or client services is a plus.

Responsabilidades

• Day-to-day roster management of Working Roster and assisting with Master Roster.
• Lead staff and support their growth and development.
• Friendly front-desk customer service in person, on the phone or via email.
• Manage the front desk, answer calls and handle emails.
• Welcome visitors, volunteers and contractors to the home.
• Assist with ordering supplies and staff uniforms; keep paperwork and records organized.
• Show the home to prospective residents and their families.
• Support the office manager and residential aged care manager in daily tasks.

Conhecimentos

Interpersonal skills

Communication skills

Proactive attitude

Data skills

Reception experience

Descrição da oferta de emprego

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

About the Role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager and client services officer.

Usually, your day will involve:

• Day to day roster management of Working Roster & assisting with Master Roster
• Be a leader to staff, helping them to grow

The following tasks will be required from time to time -

• Friendly customer service to everyone – whether in person, on the phone or over email
• Managing the front desk, answering calls and managing emails
• Welcoming visitors, volunteers, contractors to the home
• Assisting with ordering supplies and staff uniforms
• Keeping on top of paperwork – record keeping, filing etc
• Showing off our home to future residents and their families
• Supporting the office manager and residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people’s lives
• Strong interpersonal and communication skills, both verbal and written
• A proactive attitude and ability to work in a fast-paced environment
• Solid computer and data skills
• Previous experience in a reception/administration position (highly regarded)

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you,

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Note:

All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.