Administration, Communications & Digital Operations Coordinator

Akarana Golf Club; Auckland; On-site; NZD 55,000 - 65,000; Full time

Job summary

Akarana Golf Club is seeking an Administration, Communications & Digital Operations Coordinator to support day-to-day club operations, member communications and digital content management. The role focuses on accurate membership records, event support, and professional communications to members and staff.

The successful candidate will coordinate content across email, website and social channels, manage newsletters, and assist with office administration in a collaborative, community-focused

Qualifications

• Experience in administration, communications, hospitality, events, membership or Club operations.
• Experience preparing professional communications, newsletters, digital content or promotional material.
• Confident using DotGolf, Microsoft Office Suite, email platforms, spreadsheets and digital administration systems.
• Experience with social media management and digital content creation.

Responsibilities

• Coordinate the Club's communication calendar across email, website, social media, digital screens and other Club communication channels.
• Prepare and distribute member newsletters, Club notices, competition updates and operational communications.
• Manage and support the Club's social media presence through content creation, scheduling and engagement.
• Maintain and update website content and other digital communication platforms.
• Create and coordinate appropriate photographic, video and digital content to support Club communications and promotion.
• Respond to membership, waitlist, reciprocal, coaching and general Club enquiries.
• Maintain accurate membership records within DotGolf and associated systems.
• Process updates relating to membership categories, resignations, subscriptions, holds and Club transfers.
• Support the planning and promotion of selected Club events, competitions, tournaments and initiatives through member communications, digital channels and other appropriate platforms.
• Provide general administrative support to management and office operations as required.

Skills

Communication

Administration

Social media management

Content creation

Video editing

Canva

Organization

Written communication

Verbal communication

Education

Business/Marketing/Communications degree

Tools

DotGolf

Microsoft Office

Canva

Video editing software

Job description

Administration, Communications & Digital Operations Coordinator

The Administration, Communications & Digital Operations Coordinator plays a central role in supporting the day-to-day operations of the Club across communications, digital engagement, membership administration, events and general office operations. The role is responsible for delivering professional member communications, coordinating digital content and promotional activity, maintaining accurate membership systems and records, supporting selected Club events and initiatives, and assisting with the smooth functioning of the Club's office and member services.

Key responsibilities

• Coordinate the Club's communication calendar across email, website, social media, digital screens and other Club communication channels
• Prepare and distribute member newsletters, Club notices, competition updates and operational communications
• Manage and support the Club's social media presence through content creation, scheduling and engagement
• Maintain and update website content and other digital communication platforms
• Create and coordinate appropriate photographic, video and digital content to support Club communications and promotion
• Respond to membership, waitlist, reciprocal, coaching and general Club enquiries
• Maintain accurate membership records within DotGolf and associated systems
• Process updates relating to membership categories, resignations, subscriptions, holds and Club transfers
• Support the planning and promotion of selected Club events, competitions, tournaments and initiatives through member communications, digital channels and other appropriate platforms
• Provide general administrative support to management and office operations as required

About you

• Qualification in Business, Management, Marketing, Communications or a related discipline would be advantageous
• Experience in administration, communications, hospitality, events, membership or Club operations
• Experience preparing professional communications, newsletters, digital content or promotional material
• Confident using DotGolf, Microsoft Office Suite, email platforms, spreadsheets and digital administration systems
• Experience with social media management and digital content creation
• Experience using Canva and video editing software
• Strong organisational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple tasks and priorities effectively
• Professional, proactive and customer-focused approach

About us

Akarana Golf Club, one of Auckland's most respected golf clubs, is seeking an experienced and motivated Administration, Communications & Digital Operations Coordinator to join our team. This position is ideal for a detail-oriented, organised and digitally capable professional with strong administrative and communication skills who enjoys working in a collaborative, community-focused environment.