Administration Assistant

Aotearoa New Zealand Association of Social Workers; Hamilton; On-site; NZD 25,000 - 35,000; Part time

Benefits offered by this job

New clubhouse to work in

Ongoing training and development

Job summary

Karaka Pines Rototuna is seeking a part-time Administration Assistant to support day-to-day operations of the retirement village.

You will greet residents and visitors, handle enquiries, maintain records, assist with communications, and help with safety procedures while contributing to a welcoming community environment.

Qualifications

• Previous administration or office experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A high level of computer literacy, particularly in Microsoft Office.
• Experience in a customer service environment.
• Ability to multitask and work independently.
• Positive, friendly, and professional attitude.
• Experience in retirement village setting advantageous but not essential.
• A supportive and friendly team environment.
• Meaningful work contributing to residents' wellbeing.
• Part-time hours available.
• Ongoing training and development opportunities.
• A new clubhouse to work in with a relaxing environment.

Responsibilities

• Greeting residents and visitors in a warm and professional manner.
• Answering telephone and email enquiries.
• Maintaining resident and village records.
• Assisting with newsletters, notices, and village communications.
• Assist with health and safety administration including recording minutes, filing documents, and supporting safety procedures.
• Providing administrative support to the Village Manager and wider team.
• General office duties and filing.

Skills

Communication skills

Organisational skills

Microsoft Office

Multitasking

Customer service experience

Tools

Microsoft Office

Job description

As the first point of contact for residents, visitors, and contractors, you will play an important role in supporting the day-to-day administration and operations of our retirement village.

Key responsibilities

• Greeting residents and visitors in a warm and professional manner
• Answering telephone and email enquiries
• Maintaining resident and village records
• Assisting with newsletters, notices, and village communications
• Assist with health and safety administration including recording minutes, filing documents, and supporting safety procedures
• Providing administrative support to the Village Manager and wider team
• General office duties and filing

About you

• Previous administration or office experience
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A high level of computer literacy, particularly in Microsoft Office
• The ability to multitask and work independently
• A positive, friendly, and professional attitude
• Experience working in a customer service environment
• Experience in a retirement village setting would be advantageous but is not essential
• A supportive and friendly team environment
• Meaningful work that contributes to the wellbeing of our residents
• Part-time hours
• Ongoing training and development opportunities
• A new clubhouse to work in with a relaxing environment

About us

Karaka Pines Rototuna is a retirement village where we make a positive difference in the lives of our residents every day.