Administration Assistant

Jobless; Christchurch; Hybrid; NZD 52,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus

Referral bonus programme

Retail discounts

Leadership development

AI tools training

Trans‑Tasman career opportunities

Wellbeing programme

Generous leave entitlements

Job summary

NZCR is seeking an Administration Assistant to support research teams with a range of administrative and reception duties. The role focuses on accurate record keeping, document management, participant support and front-of-house administration.

Key tasks include filing, archiving, data entry, greeting visitors, handling calls and mail, and coordinating travel for study participants while ensuring compliance with research quality standards.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to follow processes and work independently.
• Administrative, reception, hospitality or healthcare experience.
• A professional approach to confidentiality and record keeping.

Responsibilities

• Prepare, scan, file and maintain research documentation.
• Support archiving activities and record management.
• Complete data entry and general administrative tasks.
• Welcome visitors and provide front desk reception services.
• Answer and direct phone calls and manage incoming mail.
• Coordinate travel arrangements for study participants.
• Support compliance with research quality standards and procedures.
• Maintain accurate records and documentation across studies.
• Tracking of laboratory results.

Skills

Organisational skills

Communication skills

Process following

Administrative experience

Confidentiality and record keeping

Job description

About the Role

Permanent, Full Time

We're looking for a proactive and organised Administration Assistant to support our research teams with a range of administrative and reception duties. You'll play an important role in keeping our clinical research operations running smoothly through accurate record keeping, document management, participant support, and front‑of‑house administration.

Key responsibilities include:

• Prepare, scan, file and maintain research documentation
• Support archiving activities and record management
• Complete data entry and general administrative tasks
• Welcome visitors and provide front desk reception services
• Answer and direct phone calls and manage incoming mail
• Coordinate travel arrangements for study participants
• Support compliance with research quality standards and procedures
• Maintain accurate records and documentation across studies
• Tracking of laboratory results

Skills & Experience

To be successful in this role, you'll bring:

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to follow processes and work independently
• Administrative, reception, hospitality or healthcare experience
• A professional approach to confidentiality and record keeping

Benefits

At NZCR, we recognise that our people are key to our success.

• Discretionary bonus opportunities
• Generous employee referral bonus programme
• Retail discounts and exclusive deals
• Leadership development and learning pathways
• AI tools, training and professional development
• Trans‑Tasman career opportunities
• Wellbeing and connectedness programme
• Generous leave entitlements from day one

About NZCR

Established in 2020 through the merger of Auckland Clinical Studies (ACS) and Christchurch Clinical Studies Trust (CCST), NZCR is at the forefront of early‑phase clinical research in New Zealand. With over 35 years of combined research excellence, we have successfully completed 750 trials involving 15,000 participants, showcasing our commitment to advancing medical research. Our physician‑led, world‑class research units in Auckland, Christchurch, Wellington, and Hamilton conduct complex studies in both healthy participants and patient populations. Partnering with global pharmaceutical and biotech companies, we deliver excellence in clinical research and explore potential new medicines. Recognising the pivotal role of study participants, NZCR prioritises their safety and comfort through detailed study information, expert clinical care, and comprehensive support services.

Join us and help advance global health through world‑class clinical research