Account Manager, Interior Systems & Solutions

CSR Springboard; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Job summary

CSR Springboard is seeking an experienced Account Manager to join our Interior Systems business, supporting Potters customers across the North Island. You will own a key portfolio of accounts, build trusted relationships, and collaborate with internal teams to deliver customer solutions.

This role requires at least 5 years in account management, strong business development and communication skills, and a proactive, autonomous approach in a fast-paced environment.

Qualifications

• 5+ years' general account management experience, or 2+ years in a relevant product/industry
• Experience managing a large or diverse customer portfolio
• Strong business development and customer relationship management capability
• Excellent communication, influencing, and negotiation skills
• Strong customer service and project management skills
• Commercial awareness and the ability to identify growth opportunities
• Excellent organisation and attention to detail
• Ability to prioritise competing demands and work autonomously
• A proactive, self-starting approach and the ability to work effectively in a fast-paced environment
• A collaborative style and confidence working across multiple internal stakeholders

Responsibilities

• Managing and growing a portfolio of key customer accounts
• Developing and implementing strategic account plans to drive sustainable growth
• Following up sales opportunities and winning new customers
• Building strong, trusted, and long-term relationships with customers
• Understanding customer needs and identifying new business opportunities within your portfolio
• Delivering a high level of customer service and ensuring a positive customer experience
• Partnering with sales, customer service, operations, logistics, marketing, and technical teams to deliver effective customer solutions
• Monitoring account performance and proactively identifying opportunities for improvement
• Providing market intelligence and feedback on projects, pricing, competitor activity, and account performance
• Developing a strong understanding of the Potters business, product range, and customer offering
• Working collaboratively with the wider sales team to achieve commercial targets
• Maintaining a strong commitment to health, safety, and wellbeing

Skills

Account management

Business development

Customer relationship mgmt

Communication skills

Negotiation skills

Project management

Job description

CSR Springboard is seeking an experienced Account Manager to join our Interior Systems business, supporting Potters customers across the North Island. You will own a key portfolio of accounts, build trusted relationships, and collaborate with internal teams to deliver customer solutions.

This role requires at least 5 years in account management, strong business development and communication skills, and a proactive, autonomous approach in a fast-paced environment.