Identity Account Manager

Palo Alto Networks; Auckland; On-site; NZD 120,000 - 150,000; Full time

Job summary

Palo Alto Networks in Auckland, New Zealand is seeking an Account Manager for their Identity and Security portfolio. In this strategic role, you will drive new business across key government and private customers, leveraging your expertise in Identity Security to secure access and enable digital transformation.

The ideal candidate has a proven track record in high-value solution selling, with at least 10 years in B2B software sales. Responsibilities include leading complex sales cycles and influencing C-level decisions while collaborating with internal teams and partners. The role does not provide visa sponsorship.

Qualifications

• 10+ years of key accounts experience in quota-carrying B2B software sales.
• Proven track record of identifying and closing high-value deals.
• Familiarity with identity security, PAM, IAM, and compliance-driven selling.

Responsibilities

• Serve as the go-to expert in Identity Security across enterprise opportunities.
• Develop and execute territory plans to drive upsell and cross-sell opportunities.
• Lead and coordinate multi-seller plays for effective positioning.

Skills

Successful deal closing

Cybersecurity principles

B2B software sales

Customer centricity

CRM proficiency

Excellent communication skills

Tools

Salesforce

Job description

Job Summary

We are looking for a strategic, driven and well connected Account Manager to grow our Private and Public customer base in the Identity and Security portfolio in New Zealand.

As an Account Manager – Identity Platform at Palo Alto Networks, you are responsible for driving new business and expansion across key customers within the government and private sectors. You will act as an Identity Security expert, helping customers secure access across hybrid and cloud environments while enabling Zero Trust and digital transformation.

You will lead complex sales cycles, orchestrate cross‑functional teams, and deliver Idira Identity Security solutions in a way that creates lasting business impact at the enterprise level. This is a consultative, strategic sales role focused on outcomes, deep solution value and collaborative influence across the ecosystem. You will work with internal and external partners and leverage AI‑enabled sales tools to engage, influence, and win.

This is a great opportunity for a seasoned cybersecurity sales professional with a proven track record of high‑value solution selling in a Software‑as‑a‑Service environment.

Responsibilities

• Serve as the go‑to expert in Identity Security, influencing strategy and deal execution across complex enterprise opportunities.
• Develop and execute against a territory plan within the New Zealand private and public sector to drive upsell, cross sell and acquisition opportunities.
• Lead and coordinate multi‑seller plays – ensuring cohesive positioning, solution sequencing and joint account planning.
• Leverage on established and trusted relationships within the public sector customers and partners, from the C‑level to the operational level, gaining a deep understanding of their unique business needs within their vertical.
• Translate complex Identity Security concepts into clear, business‑driven outcomes for executives, demonstrating technical relevance and leveraging insights to influence CxO‑level decisions.
• In‑depth knowledge of public sector model, organizational structures, business processes and financial structure.
• Partner with product, SE, and technical specialists to shape and deliver customer strategies – driving adoption, modernisation and expansion of Idira’s solutions.
• Influence cross‑portfolio demand by identifying and articulating Identity Security needs across large complex portfolios.
• Know strengths and weaknesses of key competitors and use this knowledge to your advantage during a sales cycle.
• Drive collaboration with channel partners, GSIs, hyperscalers and alliances to extend reach and execution.

Qualifications

• Track record of success in identifying, cultivating and closing high‑value deals within both the private and public sector.
• 10+ years of key accounts experience in quota‑carrying B2B software sales with a demonstrated record of meeting or exceeding targets.
• Familiarity with cybersecurity principles including identity security, PAM, IAM, Zero Trust and compliance‑driven selling.
• Strong customer centricity and success‑oriented sales mentality.
• Considered a knowledgeable expert in the given field by company and customer.
• Organised, efficient and able to maintain a high level of production while also demonstrating process and administrative excellence – experience using a CRM system, preferably Salesforce.
• Excellent presentation/communication skills.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal‑opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.