Account Manager

Mars United℠ Commerce ANZ; Auckland; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Wholeself program

Marcel AI Platform

15,000+ learning programs

Career Conversations

Diversity & Inclusion programs

Birthday Leave

Work Your World program

Parental leave policy

Job summary

Mars United Commerce, powered by Marilyn, Auckland, is seeking an Account Manager to lead client campaigns across experiential marketing, shopper marketing, brand activations and content production. You will manage campaigns from brief to execution, build trusted client relationships and collaborate with creative, production, operations and activation teams.

Ideal candidates have experience in account management or project management within an agency setting, strong stakeholder management,

Qualifications

• Previous experience in an Account Manager, Senior Account Executive, Client Services or Project Management role.
• Experience working within an agency, shopper marketing, experiential, events, brand activation, retail marketing or related environment.
• Strong stakeholder management and client communication skills.
• Excellent organisational and project management abilities.
• Confidence managing multiple projects and competing priorities.
• Strong written communication and presentation skills.
• Experience managing budgets, timelines and commercial deliverables.

Responsibilities

• Bring big ideas to life by managing shopper marketing, experiential and brand activation campaigns from concept through to flawless execution.
• Become a trusted client partner, building strong relationships and guiding projects that deliver real impact for leading brands.
• Lead fast-paced, multi-channel campaigns, coordinating creative, production, activation and supplier teams to deliver exceptional results.
• Shape winning proposals and pitches, helping transform client briefs into innovative campaigns that engage consumers and drive business outcomes.
• Turn data into stories, analysing campaign performance, uncovering insights and presenting recommendations that help clients grow.
• Own commercial success while growing talent, managing budgets, driving profitability and mentoring junior team members to do their best work.

Skills

Account management experience

Stakeholder management

Project management

Client communication

Tools

Budgets & reporting tools

Campaign management software

Job description

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. In late 2024 Mars United Commerce became part of the Publicis Groupe.

Overview

We're looking for an Account Manager to join our Auckland team. This is an exciting opportunity for a client-focused project management professional who enjoys bringing campaigns to life across experiential marketing, shopper marketing, brand activations, sampling programmes and content production.

As the day-to-day lead for key client projects, you'll manage campaigns from brief through to execution and reporting, building trusted client relationships while collaborating with talented creative, production, operations and activation teams. If you're highly organised, commercially minded and passionate about delivering outstanding customer experiences, we'd love to hear from you.

Responsibilities

What You'll Be Doing

• Bring big ideas to life by managing shopper marketing, experiential and brand activation campaigns from concept through to flawless execution.
• Become a trusted client partner, building strong relationships and guiding projects that deliver real impact for leading brands.
• Lead fast-paced, multi-channel campaigns, coordinating creative, production, activation and supplier teams to deliver exceptional results.
• Shape winning proposals and pitches, helping transform client briefs into innovative campaigns that engage consumers and drive business outcomes.
• Turn data into stories, analysing campaign performance, uncovering insights and presenting recommendations that help clients grow.
• Own commercial success while growing talent, managing budgets, driving profitability and mentoring junior team members to do their best work.

Qualifications

About You

We're interested in people with diverse experiences and transferable skills.

You'll Bring

• Previous experience in an Account Manager, Senior Account Executive, Client Services or Project Management role
• Experience working within an agency, shopper marketing, experiential, events, brand activation, retail marketing or related environment
• Strong stakeholder management and client communication skills
• Excellent organisational and project management abilities
• Confidence managing multiple projects and competing priorities
• Strong written communication and presentation skills
• Experience managing budgets, timelines and commercial deliverables
• A proactive, solution-focused mindset
• High attention to detail and commitment to quality
• Strong collaboration and relationship-building skills

Bonus Points For

• Experience in experiential marketing, field marketing or sampling campaigns
• Exposure to campaign reporting and data analysis
• Experience working with production, creative or activation teams
• Familiarity with project management or financial system

Additional Information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [e-mail]; your personal information will be kept confidential.