Account Manager

The Idea Shed; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness Days & EAP Access

2 Weeks Work-From-Anywhere per year

Hybrid Work Model + Loyalty Leave

Job summary

The Idea Shed in Auckland is seeking an Account Manager to drive multi-channel campaigns for flagship clients, guiding briefs from start to delivery and ensuring clients feel supported at every step.

You’ll lead day-to-day management, coordinate shopper, retail, digital, social, and promotions, manage timelines and budgets, build trusted relationships, and elevate briefs through collaborative delivery.

Qualifications

• 2-4+ years in an integrated, shopper, creative or digital agency.
• Strong project management skills with the ability to manage multiple campaigns.
• A natural communicator with strong client leadership skills.

Responsibilities

• End to end management of campaigns across shopper, retail, digital, social, OOH and promotions.
• Developing clear creative briefs and guiding internal teams through delivery.
• Managing timelines, approvals, workflow and client communication.
• Reviewing creative work for accuracy, quality and alignment.
• Overseeing project budgets, reconciliations and commercial performance.
• Building strong, proactive relationships with clients.

Skills

Project management

Client leadership

Communication

Organisation

Commercial acumen

Collaboration

Job description

We’re searching for an Account Manager to help drive the delivery of creative commerce

work across some of our flagship clients. Someone who brings clarity, confidence and momentum to every project by ensuring briefs are sharp, work is on track and clients feel supported at every step.

If you thrive in fast moving environments, enjoy orchestrating multi channel campaigns and bring a balance of creative understanding and commercial discipline… this one’s for you!

Who We Are

The Idea Shed is on a mission to become Australasia’s leading Creative Commerce agency.

We believe unforgettable brands are built on creativity that converts from Shelf to Street to Screen. We’re a tight knit, ambitious team working across retail, FMCG, lifestyle, alcohol, beauty and everything in between. We care deeply about craft and culture and we back our people to do the best work of their careers.

The Role (in a sentence)

You’ll lead the day to day management of multi channel campaigns, guiding projects from brief to delivery while building trusted client relationships and ensuring work is executed efficiently, collaboratively and to a high standard.

What You'll Be Doing

• End to end management of campaigns across shopper, retail, digital, social, OOH and promotions
• Developing clear creative briefs and guiding internal teams through delivery
• Managing timelines, approvals, workflow and client communication
• Reviewing creative work for accuracy, quality and alignment
• Overseeing project budgets, reconciliations and commercial performance
• Building strong, proactive relationships with clients
• Coordinating suppliers, production partners and internal teams
• Contributing to account growth by spotting opportunities and elevating briefs

Who You Are

• 2-4+ years in an integrated, shopper, creative or digital agency
• Strong project management skills with the ability to manage multiple campaigns
• A natural communicator with strong client leadership skills
• Organised, detail focused and calm under pressure
• Commercially minded with confidence managing budgets and profitability
• Collaborative, solutions oriented and proactive in your approach
• Comfortable reviewing creative work and guiding internal teams

Some of the Perks

• Wellness Days & EAP Access
• 2 Weeks Work-From-Anywhere per year
• Hybrid Work Model + Loyalty Leave
• A genuinely supportive, values led team

Sound like your kind of role? We’d love to meet you!