Account Executive

Haines NZ Ltd; Wellington; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Dog-friendly office

Weekly grocery shop with snacks and早餐

Flexible work options

Fitness subsidy

Additional two weeks’ leave

Work from home a couple of days a week

Job summary

Haines NZ Ltd is seeking an Account Executive in Wellington to join our team. This entry-level role focuses on delivering excellent customer service, managing client relationships, and supporting campaign execution.

You’ll nurture your portfolio, collaborate with a supportive team, and have opportunities to learn and grow within a dynamic advertising environment.

Qualifications

• Proven customer service skills and a love of helping clients.
• Strong time management skills and ability to juggle priorities.
• Curious and willing to learn, with a can-do attitude.
• Previous customer-facing experience is advantageous but not required.

Responsibilities

• Execute day-to-day media activities and campaigns.
• Provide exceptional customer service and build professional client relationships.
• Handle day-to-day client inquiries and provide timely updates on progress.
• Stay informed about industry changes and seek opportunities to upskill.

Skills

Customer service

Time management

Curiosity

Team player

Attention to detail

InDesign

Sales mindset

Customer facing

Tools

InDesign

Job description

At Haines, we're all about transforming the way people connect with opportunity. Whether you call it recruitment advertising, talent attraction, employer branding - it's our sweet spot, and we're behind the scenes of some of the country's key employers, telling their story across New Zealand and beyond. We know work is the place where you spend a chunk of time, as such we're serious about our work, but don't take ourselves too seriously.

What we're looking for

As our next Account Executive, you'll have a strong background in customer service. You might be a hospo or retail superstar who's looking for a change, without losing the valuable relationships and connections you have with your customers.

We are after someone with the drive and passion to create the best possible outcomes for our clients. You will receive your own portfolio to nurture and grow, so if you love having a connection with other humans, this role will be perfect for you.

What you'll bring:

• Outstanding customer service skills.

• Time management skills that Hermione Granger would be envious of.

• A curious mind - being willing to learn and jump into projects to assist the team is a valuable asset.

• Previous experience in a customer facing role is advantageous.

• A determination to achieve great results and to smash our teams monthly targets.

• A positive, can-do attitude.

• An epic attention to detail.

• InDesign skills would be great, but if you don't have them we can teach them.

• Ability to work well within our team. We are a tight-knit bunch of humans!

Previous advertising or marketing experience would be great, but certainly isn't required. This is an entry-level role, and we're far more interested in your attitude, curiosity and potential than a perfect CV. Skills are easily taught, but teaching someone to be an awesome human isn't - so if you're an awesome human who's ready to learn, grow and build a career with us,

What the job involves:

• Tactics and execution: Execute day-to-day media activities.

• Customer service: Deliver a high standard of customer service by building positive, professional relationships with clients, responding promptly to queries, and ensuring a smooth, supportive experience throughout each campaign.

• Client support: Take on day-to-day client inquiries, addressing concerns and providing timely updates on advertisement progress, ensuring the timely delivery of services.

• Continuous learning: Stay informed about industry changes and updates, proactively seeking opportunities for skill development.

What you'll get

You'll join a team of people who are great at what they do and even better at being awesome humans. We have a flat, supportive structure where each one of us loves having a laugh and is always willing to lend a hand.

Our office is dog-friendly, we are across the road from Petone Beach and we are spoilt with a weekly grocery shop containing snacks and breakfast goodies.

We're all about flexibility, but also know the power of being together with teams and customers, so you can shape out a work-life that fits your real life, not the other way around. We're believers in working hard and recharging so there's our fitness subsidy, and additional Haines leave of two weeks, on top of your existing four. Once you're trained up, you'll have the opportunity to work from home a couple of days a week too!

So, if you think work-life matters, and want to take a step that could see you truly make it with a company that'll bring out your best, it's time we talked.