ACC Revenue Coordinator

South Island - Canterbury Christchurch; Christchurch; On-site; NZD 39,000 - 47,000; Part time

Job summary

Health New Zealand | Te Whatu Ora in Christchurch is seeking an ACC Revenue Coordinator on a part-time, fixed-term basis until June 2027. Based in the South Canterbury health system, you will support revenue and contract management across ACC activities.

You will ensure treatment injury activity is identified, processed and invoiced promptly, support debt recovery, monitor referrals, and provide education on ACC contracts to clinical and operational teams.

Qualifications

• At least 6 months’ experience working with ACC processes or equivalent contractual requirements.
• Good computer literacy, including Microsoft Word and Excel.
• Excellent interpersonal skills and the ability to establish and maintain collaborative working relationships.

Responsibilities

• Support ACC revenue and contracts within the South Canterbury health system.
• Identify, process and bill treatment injury activity within required timeframes.
• Support the recovery of outstanding debt and invoicing of eligible activity.
• Monitor referrals and ensure all eligible activity is captured and billed.
• Provide education and guidance on ACC contracts to clinical and operational teams.
• Maintain accurate documentation and align revenue processes with policies.

Skills

ACC processes

Excel

Word

Interpersonal skills

Prioritisation

Job description

• Part-time, 20 hours per week, fixed-term position based in Christchurch until June 2027.
• Join the Finance team in Canterbury and play a key role in supporting ACC revenue and contract management across the South Canterbury health system.
• Help maximise ACC revenue and strengthen financial processes, ensuring treatment injury activity, referrals and claims are accurately monitored and invoiced.
• Work alongside clinical and operational teams, providing guidance on ACC contracts and eligibility while helping improve understanding and consistency across services.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As the ACC Revenue Coordinator, you'll play an important role in supporting the effective management of ACC revenue and contracts within the South Canterbury health system.

You’ll help ensure outstanding treatment injury activity is identified, processed and billed within required timeframes, while also supporting the recovery of outstanding debt and the identification and processing of Clinical Services and Elective Surgery activity.

A key part of the role will be monitoring referrals and ensuring processes are in place to capture and invoice all eligible activity. You’ll also help maintain accurate documentation and ensure revenue processes align with ACC contracts, national standards and financial policies.

You’ll work closely with clinical and operational teams to build understanding of ACC contracts and healthcare eligibility. This includes providing education and support to services, helping ensure teams are appropriately trained and improving organisational awareness of Treatment Injury funding.

This is a varied role where your attention to detail, relationship-building skills and proactive approach will contribute to accurate revenue processing, stronger compliance and ongoing improvements across the ACC revenue function.

About you

We’re looking for someone who is organised, proactive and confident working with a range of stakeholders. You’ll enjoy working with data and processes while also being comfortable building collaborative relationships with clinical and operational teams.

You will have:

• At least 6 months’ experience working with ACC processes or equivalent contractual requirements.
• Good computer literacy, including Microsoft Word and Excel.
• Excellent interpersonal skills and the ability to establish and maintain collaborative working relationships.
• A proactive, goal-oriented and focused approach to managing tasks and responsibilities.
• Strong attention to accuracy and the ability to manage competing priorities within a high-volume environment.

You’ll be able to communicate clearly with different audiences, use sound judgement and take personal accountability for your work. You’ll also bring curiosity, adaptability and a commitment to continuous improvement.

Previous ACC Contract Coordination experience, highly developed facilitation skills, and analytical or statistical skills would be advantageous.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

The full position description is available on the Health New Zealand Careers site.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job details

Job Reference:

Job Reference: HNZ/1948699

Location:

South Island - Canterbury - Christchurch