1st Response Faultperson

Northpower; Auckland; Hybrid; NZD 90,000 - 110,000; Full time

Benefits offered by this job

Tool of trade vehicle

Competitive pay

Flexible leave

Life insurance

Wellbeing support

Fuel and retail discounts

Ongoing learning and career progressio

Job summary

Northpower is seeking an experienced Faultperson to respond to faults across the electricity distribution network, restore power safely, and keep communities connected. Youll perform HV switching, fault investigation, testing and earthing of equipment, and handle planned and unplanned network switching with emergency response support as needed.

This hands-on role requires current electrical registration, a Class 2 licence, and a proven track record in fault response.

Qualifications

• Current electrical registration is essential.
• Full Class 2 driver’s licence required.
• At least 5 years' experience as an Electrician or Line Mechanic.
• Minimum of 2 years' post-registration experience.
• Previous fault response, standby, or switching experience desirable.
• Crane and EPV operating experience preferred.
• Strong problem-solving skills with safe decision-making.
• Genuine commitment to health and safety.
• Excellent customer service and communication skills.

Responsibilities

• Respond to faults across the electricity distribution network on the frontline.
• Carry out HV switching, fault investigation, testing and earthing of equipment.
• Perform planned and unplanned network switching and emergency response support.
• Work closely with Control, Dispatch, emergency services, customers and other teams to deliver service.
• Maintain high safety and quality standards while delivering reliable power to communities.

Skills

Electrical registration

Class 2 licence

Fault response experience

Crane/EPV operating

Problem solving

Health and safety

Customer service

Decision making under pressure

Job description

About the Role

We are looking for an experienced Faultperson to join ourteam. In this role, you'll be on the front line responding to faults across theelectricity distribution network, restoring power safely and efficiently, andhelping keep our communities connected.

You'll carry out HV switching, fault investigation, testingand earthing of equipment, planned and unplanned network switching, and provideemergency response support when required. This is a hands-on role where no twodays are the same, and you'll work closely with Control, Dispatch, emergencyservices, customers, and other operational teams to deliver outstandingservice.

We're looking for someone who takes pride in their work,puts safety first, and enjoys solving problems under pressure. You'll have theopportunity to make a real impact while working with a supportive team thatvalues professionalism, continuous improvement, and exceptional customerservice.

About You

To be successful in this role, you'll bring:

• Currentelectrical registration
• FullClass 2 driver’s licence
• Atleast 5 years' experience as an Electrician or Line Mechanic
• Aminimum of 2 years' post-registration experience
• Previousfault response, standby, or switching experience (highly desirable)
• Craneand EPV operating experience
• Strongproblem-solving skills and the ability to make sound decisions in thefield
• Agenuine commitment to health and safety
• Excellentcustomer service and communication skills
• Aproven track record of working safely and maintaining high-qualitystandard

What's in it for you?

You’ll be joining a business where your work has a realimpact on communities across Aotearoa. In return, you’ll enjoy:

• Competitivepay, plus tool of trade vehicle
• Flexibleleave and boosted KiwiSaver options
• Lifeinsurance, discounted medical cover and wellbeing support
• Fueland retail discounts
• Ongoinglearning, development and career progression opportunities
• Asupportive, inclusive and family-friendly culture where safety comes first
• Theopportunity to work on essential infrastructure projects that help powerNew Zealand's future

About Northpower

Proudly Kiwi-owned, Northpower is one of New Zealand'slargest infrastructure businesses, delivering electricity, fibre, renewables,transmission and energy services across Aotearoa. With over 1,400 peoplenationwide, we're proud to power the communities that rely on us every day.

We welcome people from all backgrounds and are committed to creating an inclusive workplace where everyone feels they belong.

If you're looking for a challenging and rewarding role where you can put your technical expertise to work while helping keep the lights on for our customers, we'd love to hear from you. Join Northpower and be part of a team that's powering communities across New Zealand.

Pre-employment checks include a criminal history check, medical assessment, and drug and alcohol testing.

Applicants must have the legal right to work in NewZealand.