1st Response Faultperson

North Power NZ; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Tool of trade vehicle

Flexible leave

Life insurance

Medical cover

Wellbeing support

Fuel discounts

Career progression

Job summary

Northpower is seeking an experienced Faultperson to join our frontline team, responding to faults across the electricity distribution network and restoring power safely and efficiently.

This hands-on role involves HV switching, fault investigation, testing and earthing, planned and unplanned switching, and emergency response support with a strong emphasis on safety, customer service and teamwork within a supportive culture.

Qualifications

• Current electrical registration
• Full Class 2 driver’s licence
• 5+ years’ experience as an Electrician or Line Mechanic
• Minimum 2 years post-registration experience
• Previous fault response, standby, or switching experience (highly desirable)
• Crane and EPV operating experience
• Strong problem-solving skills and the ability to make sound decisions in the field
• Genuine commitment to health and safety
• Excellent customer service and communication skills
• Proven track record of working safely and maintaining high-quality standard

Skills

Electrical registration

Class 2 Licence

Electrician

Line Mechanic

Post-registration

Fault response

Crane operation

EPV operation

Problem solving

Health & safety

Customer service

Communication

Job description

About the Role

We are looking for an experienced Faultperson to join ourteam. In this role, you'll be on the front line responding to faults across theelectricity distribution network, restoring power safely and efficiently, andhelping keep our communities connected.

You’ll carry out HV switching, fault investigation, testingand earthing of equipment, planned and unplanned network switching, and provideemergency response support when required. This is a hands‑on role where no two days are the same, and you'll work closely with Control, Dispatch, emergency services, customers, and other operational teams to deliver outstanding service.

We’re looking for someone who takes pride in their work, puts safety first, and enjoys solving problems under pressure. You'll have the opportunity to make a real impact while working with a supportive team that values professionalism, continuous improvement, and exceptional customer service.

About You

To be successful in this role, you'll bring:

• Currentelectrical registration
• FullClass 2 driver’s licence
• Atleast 5 years' experience as an Electrician or Line Mechanic
• Aminimum of 2 years' post-registration experience
• Previousfault response, standby, or switching experience (highly desirable)
• Craneand EPV operating experience
• Strongproblem-solving skills and the ability to make sound decisions in thefield
• Agenuine commitment to health and safety
• Excellentcustomer service and communication skills
• Aproven track record of working safely and maintaining high-quality standard

What's in it for you?

You’ll be joining a business where your work has a realimpact on communities across Aotearoa. In return, you'll enjoy:

• Competitivepay, plus tool of trade vehicle
• Flexibleleave and boosted KiwiSaver options
• Lifeinsurance, discounted medical cover and wellbeing support
• Fueland retail discounts
• Ongoinglearning, development and career progression opportunities
• Asupportive, inclusive and family-friendly culture where safety comes first
• Theopportunity to work on essential infrastructure projects that help powerNew Zealand's future

About Northpower

Proudly Kiwi-owned, Northpower is one of New Zealand'slargest infrastructure businesses, delivering electricity, fibre, renewables,transmission and energy services across Aotearoa. With over 1,400 peoplenationwide, we're proud to power the communities that rely on us every day.

Important information

We welcome people from all backgrounds and are committed to creating an inclusive workplace where everyone feels they belong.

Pre-employment checks include a criminal history check, medical assessment, and drug and alcohol testing.

Applicants must have the legal right to work in NewZealand.