Technical Operations Leader – Installations & Service

Stannah Group

Oslo

On-site

NOK 900,000 - 1,200,000

Full time

7 days ago

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Job summary

Stannah Group in Oslo is seeking a Technical Manager responsible for ensuring installations, service, repairs and maintenance align with agreements, procedures and regulations. You will lead the technical and installation/aftermarket functions, support the product portfolio, and act as the main technical contact between Stannah Norway, customers, service partners and suppliers.

The role requires strong leadership, planning, and a commitment to quality, safety and efficient operations across the

Qualifications

Technical education at higher vocational college level or above.
Qualifications for work involving electricity and machinery where required.
Experience delivering projects or services to public sector customers is a plus.
Experience from a relevant industry is an advantage.
Good written and spoken Norwegian and English.
Valid Category B driving licence.

Responsibilities

Ensure installations, service, repairs and maintenance meet procedures and checklists.
Hold the UTF executor role with compliance and quality control of installers/partners.
Drive improvements for efficient installation and maintenance visits.
Provide leadership and strategic direction to the department.
Oversee work planning for employed installers, subcontractors and partners.
Act as system owner for SpeedyCraft.
Provide technical training for customers and partners.
Handle external inquiries efficiently with high service level.
Collaborate with Sales, Project and Order Management to ensure customer experience.
Participate in the management team; cooperate with European Tech Managers.
Maintain relations with suppliers, customers, subcontractors and service partners.
Communicate complex technical information clearly in national and international settings.
Follow company procedures and be willing to take other duties as needed.