Svalbard IT Support Specialist - Hardware, Software & Help

RetailHub Sourcing; Svalbard; On-site; NOK 118,000 - 161,000; Full time

Job summary

RetailHub Sourcing in Svalbard is seeking an IT Support Specialist to provide technical assistance and maintain client systems. The role is full-time and does not include accommodation.

The position requires a bachelor’s degree in computer science or a related field, prior IT support experience, and strong hardware/software knowledge. You will handle inquiries, troubleshoot issues, document solutions, and train clients while collaborating with the team.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Previous experience in a similar IT support role required.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Excellent problem-solving skills and attention to detail.
• Good communication skills and ability to explain technical issues to non-technical individuals.
• Ability to work independently as well as part of a team.

Responsibilities

• Install, maintain, and troubleshoot computer hardware, software, and peripheral devices.
• Respond to client inquiries via phone, email or in person.
• Identify and resolve technical issues in a timely manner.
• Ensure all systems are up-to-date with the latest software updates and security patches.
• Create and maintain documentation of IT procedures and solutions.
• Train clients on how to use new technology or software applications.
• Collaborate with team members to improve overall system performance.

Skills

Problem-solving

Communication skills

Teamwork

Independent work

Education

Bachelor's degree in Computer Science or related field

Previous IT support experience

Job description

RetailHub Sourcing in Svalbard is seeking an IT Support Specialist to provide technical assistance and maintain client systems. The role is full-time and does not include accommodation.

The position requires a bachelor’s degree in computer science or a related field, prior IT support experience, and strong hardware/software knowledge. You will handle inquiries, troubleshoot issues, document solutions, and train clients while collaborating with the team.