Part-Time Computer Support Specialist

GulfSea Services; Svalbard; On-site; NOK 234,000 - 317,000; Part time

Job summary

GulfSea Services in Svalbard, Norway, is seeking a Part-Time Computer Support Specialist to join our IT team. You will diagnose and resolve hardware and software issues, install and maintain systems, and ensure smooth operation of all IT equipment for our clients.

The role offers flexible 20-hour weeks with a focus on customer-friendly technical support, clear communication, and reliable problem solving. A background in computer science or equivalent is preferred, with good knowledge of Windows

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Entry-level considered; relevant IT knowledge helpful.

Responsibilities

• Provide technical support via phone, email or in person to clients.
• Diagnose and resolve hardware and software problems promptly.
• Install, configure and maintain computer systems and apps.
• Troubleshoot network connectivity issues.
• Set up new devices and perform upgrades as needed.
• Maintain accurate records of support requests and resolutions.
• Explain technical information clearly to non-technical users

Skills

Troubleshooting

Customer service

Communication

Independent work

Problem solving

Education

High school diploma

Bachelor's degree in Computer Science or related field (preferred)

Tools

Windows OS

Mac OS

Microsoft Office

Job description

Computer Support Specialists vacancy in Svalbard Norway

Part-Time Computer Support Specialist

We are seeking a reliable and dedicated individual to join our team as a Part-Time Computer Support Specialist in Svalbard. In this role, you will provide technical support and assistance to our clients, troubleshooting hardware and software issues, installing and maintaining computer systems, and ensuring smooth operation of all IT equipment.

Key Responsibilities

• Provide technical support via phone, email or in person to clients with computer-related issues
• Diagnose and resolve hardware and software problems in a timely manner
• Install, configure and maintain computer systems, including operating systems and applications
• Troubleshoot network connectivity issues
• Set up new devices and perform upgrades as needed
• Maintain accurate records of all support requests and resolutions
• Communicate complex technical information in an understandable manner to non-technical users

Requirements

• High school diploma or equivalent; Bachelor's degree in Computer Science or related field is preferred
• Proven experience in a similar role is a plus but not required
• Knowledge of hardware components, operating systems (Windows, Mac OS) and common software applications (Microsoft Office)
• Familiarity with networking concepts (TCP/IP protocols)
• Excellent problem-solving skills with the ability to think logically
• Strong customer service skills with the ability to communicate clearly and effectively
• Ability to work independently with minimal supervision

Working Conditions

This is a part-time position with flexible hours. You will be required to work 20 hours per week. This position does not include accommodation or visa sponsorship.

If you are looking for an entry-level position in the IT field and have a passion for technology, this could be the perfect opportunity for you.