Entry-Level IT Support – Accommodation in Svalbard

MapleClass Education; Svalbard; On-site; NOK 136,000 - 184,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

MapleClass Education in Svalbard is seeking an Entry Level Computer Support Specialist to join our team. You will assist clients with hardware, software and network issues, troubleshoot problems, and install and configure systems and peripherals, while maintaining records and collaborating with colleagues to resolve complex tech challenges.

This full-time role requires a foundation in computer science concepts, strong troubleshooting and communication skills, and a readiness to learn.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• No prior experience required but candidates with customer service or IT support will be given preference.
• Strong knowledge of computer hardware, software, and operating systems.
• Excellent troubleshooting skills with the ability to think critically and solve problems effectively.
• Good communication skills and ability to explain technical concepts clearly.

Responsibilities

• Provide technical assistance to clients with hardware, software, and network issues
• Troubleshoot and resolve computer problems in a timely manner
• Install and configure computer systems, networks, printers, and other peripherals
• Maintain accurate records of all support activities
• Collaborate with team members to identify and resolve complex technical issues

Skills

Hardware knowledge

Software knowledge

Operating systems

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science or related field

Job description

MapleClass Education in Svalbard is seeking an Entry Level Computer Support Specialist to join our team. You will assist clients with hardware, software and network issues, troubleshoot problems, and install and configure systems and peripherals, while maintaining records and collaborating with colleagues to resolve complex tech challenges.

This full-time role requires a foundation in computer science concepts, strong troubleshooting and communication skills, and a readiness to learn.