Store Leadership Lead - Guest Experience & Ops

Lululemon Athletica Inc.; Oslo fylke; Vor Ort; NOK 700.000 - 900.000; Vollzeit

Benefits dieser Stelle

Extended health plans

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Zusammenfassung

lululemon Athletica Inc. in Oslo is seeking a Key Leader to guide the sales floor team and elevate guest experiences. You will lead Educators, oversee daily store operations, and use KPIs to drive performance.

This role emphasizes inclusion, integrity, collaboration, and strong leadership, with responsibilities in coaching, recognizing achievements, and ensuring a seamless omnichannel guest journey. A flexible schedule, ability to travel between nearby stores as needed, and a commitment to a

Qualifikationen

• Experience in retail leadership or supervisory role.
• Ability to coach and develop team members.
• Commitment to an inclusive environment.

Aufgaben

• Provide salesfloor leadership and plan coverage.
• Coach Educators and support guest experience, including omnichannel programs.
• Interact with guests to tailor purchase and return solutions.
• Articulate product value and educate on features.
• Resolve guest feedback and escalate as needed.
• Move dynamically on the floor to meet business needs.

Kenntnisse

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Collaboration

Leadership

Candid Communication

Decision Making

Ausbildung

High school diploma

Bachelor’s degree or equivalent

Jobbeschreibung

lululemon Athletica Inc. in Oslo is seeking a Key Leader to guide the sales floor team and elevate guest experiences. You will lead Educators, oversee daily store operations, and use KPIs to drive performance.

This role emphasizes inclusion, integrity, collaboration, and strong leadership, with responsibilities in coaching, recognizing achievements, and ensuring a seamless omnichannel guest journey. A flexible schedule, ability to travel between nearby stores as needed, and a commitment to a