Servicenow Business Analyst

Ripton Solutions Inc.; Time; On-site; NOK 700,000 - 900,000; Full time

Job summary

Ripton Solutions Inc. is seeking a skilled Business Analyst to help translate business needs into tech solutions. You will gather requirements, draft designs, and support testing to ensure solutions align with priorities.

You will collaborate across teams, understand industry context, and contribute to continuous improvement initiatives while working with modern tooling and agile practices.

Qualifications

• 3+ years of business analysis experience.
• Degree or equivalent in Business, Information Systems, or Computer Science.
• Prior working knowledge of ServiceNow.
• Experience with Agile methodology.
• Excellent written and verbal communication skills.
• Ability to understand business processes and translate them into technical specifications.
• Strong problem-solving and analytical skills.
• Ability to work effectively with people at all levels of the organization.
• Client-focused interpersonal skills.
• Working knowledge of system development life cycle concepts.
• Highly skilled with Microsoft Visio.

Responsibilities

• Participates in the development of functional business requirements and helps users assess priorities for both business process and technology solutions.
• Understands business processes and priorities, evaluates alternative solutions, and contributes to technology recommendations to improve business operations.
• Develops business and system requirements, functional designs, process flows, and test plans.
• Conducts system testing and facilitates user acceptance testing.
• Collaborates with peers to coordinate end-to-end delivery of technology solutions to business groups.
• Develops working knowledge of the client's industry and uses it to support continuous improvement initiatives.
• Interfaces with the application development team to validate test results for new applications ensuring they meet business requirements.

Skills

Business analysis

Communication skills

Agile methodologies

Problem-solving

Industry knowledge

Requirements gathering

Translate requirements to specs

Education

Bachelor's degree in Business/Information Systems/CS

Tools

ServiceNow

Microsoft Visio

Job description

Responsibilities

• Participates in the development of functional business requirements and helps users assess priorities for both business process and technology solutions.
• Understands business processes and priorities, evaluates alternative solutions, and contributes to technology recommendations to improve business operations.
• Develops business and system requirements, functional designs, process flows, and test plans.
• Conducts system testing and facilitates user acceptance testing.
• Collaborates with peers to coordinate end-to-end delivery of technology solutions to business groups.
• Develops working knowledge of the client's industry and uses it to support continuous improvement initiatives.
• Interfaces with the application development team to validate test results for new applications ensuring they meet business requirements.

Qualifications

• 3+ years of business analysis experience
• Degree or equivalent in Business, Information Systems, or Computer Science
• Prior working knowledge of ServiceNow
• Experience with Agile methodology
• Excellent written and verbal communication skills
• Ability to understand business processes and translate them into technical specifications
• Strong problem-solving and analytical skills
• Ability to work effectively with people at all levels of the organization
• Client-focused approach with strong interpersonal skills
• Working knowledge of system development life cycle concepts
• Highly skilled with Microsoft Visio