Senior UX/Service Designer

Oda Group Services AS; Oslo; On-site; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Modern office at Tøyen with subsidized

Canteen

Rooftop terrace

Healthy work-life balance

Job summary

You will design internal tools and workflows for logistics operations at Oda, focusing on systems used by operators and drivers in fulfillment centers. Collaborate with teams in Norway and Sweden to push the efficiency of the world’s most advanced grocery fulfillment network.

The role emphasizes a multi-dimensional design approach, combining software and hardware interactions, with a hands-on, office-based setup at the Oslo/Lier facilities and dynamic cross-site collaboration.

Qualifications

• 8+ years of experience in UX, interaction, or service design
• Fluent English; intermediate Norwegian or Swedish is a strong plus
• Experience using AI as part of the design process
• Ability to prototype in Figma or directly in code
• Previous logistics experience is a plus
• Flexible schedule built around a healthy work-life balance
• Located in Oslo/Lier or collaboration across Oslo and Lier environments

Responsibilities

• Lead big projects from start to finish: idea through design, prototyping, implementation, testing, and launch with the Sourcing team
• Conduct UX research with operators and stakeholders in logistics
• Communicate and present your work to peers and stakeholders, showing process and impact
• Map and model complex, systemic workflows
• Design user interfaces and build prototypes in Figma or code
• Collaborate across disciplines to roll out changes from ideation to production
• Raise the bar for design in the team and expand logistics problem solving

Skills

UX design

Interaction design

Service design

English proficiency

AI in design

Prototyping in Figma / code

Logistics knowledge

Tools

Figma

Code prototyping

Job description

• Sektor Privat

Design internal tools and multi-dimensional workflows for logistics operations, collaborating across Oslo (Tøyen) and Lier.

• At least 8 years of experience in UX, interaction, or service design
• Fluent English; intermediate Norwegian or Swedish is a strong plus
• Experience using AI as part of the design process
• Ability to prototype in Figma or directly in code
• Previous logistics experience is a plus
• Flexible schedule built around a healthy work-life balance
• Modern office at Tøyen with a subsidized canteen and rooftop terrace

Senior UX/Service Designer

The opportunity

You'll design the tools that get groceries onto millions of doorsteps: not what shoppers see, but the systems used by people working in logistics operations at our fulfillment centers.

Oda’s mission is to build the world’s most efficient retail system so people have space for life. A huge part of that is our sophisticated fulfillment and delivery system, designed and built entirely by us. It packs and delivers nearly a half million items every day to around 80.000 homes and businesses across Norway and Sweden.
What we’ve built is second-to-none in the world when it comes to efficiency, and it’s held together by internal tools and processes that make the jobs of operators and drivers easy, fast, ergonomic, and smooth. That's where you come in.

You’ll work in close collaboration with our colleagues in both Norway and at our sister company Mathem in Stockholm, and you’ll help us on the path to launching Oda Systems in new markets as we find customers who want to work with us to continue building the most efficient solution for online groceries.

The opportunity

You'll design the tools that get groceries onto millions of doorsteps: not what shoppers see, but the systems used by people working in logistics operations at our fulfillment centers.

Oda’s mission is to build the world’s most efficient retail system so people have space for life. A huge part of that is our sophisticated fulfillment and delivery system, designed and built entirely by us. It packs and delivers nearly a half million items every day to around 80.000 homes and businesses across Norway and Sweden.
What we’ve built is second-to-none in the world when it comes to efficiency, and it’s held together by internal tools and processes that make the jobs of operators and drivers easy, fast, ergonomic, and smooth. That's where you come in.

You’ll work in close collaboration with our colleagues in both Norway and at our sister company Mathem in Stockholm, and you’ll help us on the path to launching Oda Systems in new markets as we find customers who want to work with us to continue building the most efficient solution for online groceries.

The role

Service/UX designers play a major part in the design of our processes and tooling. Great processes are as much about ergonomics, workflow, physical space, team structures, and incentives as they are about screens. You’ll get the chance to not only work on software solutions but also consider how digital experiences should best interact with hardware/machinery, the physical space they’re situated in, and last but not least the operator routines around them. That combination is what makes logistics design at Oda different from most UX roles: you're never just designing a screen, you're designing a multi-dimensional workflow.

You’ll join the Sourcing team within Oda's Logistics platform, designing the best possible experience for employees working with everything from receiving and restocking products to handling fruit & vegetables and our bakery tools. While we’re happy with today’s processes, we’re not satisfied: there is a ton to be done to make things more efficient, more automated, and smarter, so that we have even better control over inventory, workers have an easier workday, customers get fresher food, and we have even less product spoilage.

You’ll work in a cross-functional team, closely collaborating with other disciplines – Product Management, Engineering, Data and Insight, and Logistics development. This is a hands‑on, office-based role. You’ll be at our Fulfillment Center in Lier regularly, and at our Tøyen office most of the week (most of the team is at Tøyen at least 3 days a week).

What you’ll do in Oda

• Lead big projects from start to finish: own them from the initial idea through concept, design, prototyping, implementation, testing, and follow-up after launch, working closely with the Sourcing team, and stakeholders in Logistics. You should feel comfortable taking on complex, large projects that require collaboration across teams.

• Conduct UX research: observe what’s going on in operations, run workshops with your team, stakeholders, and our end-users in logistics operations.

• Communicate and present your work to peers as well as stakeholders, showing your process, and the impact of your designs.

• Map and model complex, systemic workflows.

• Design user interfaces and build prototypes. You don’t have to be a pixel perfectionist, but you will draw screens. Prototype in Figma, or directly in code – whatever’s the fastest way to test an idea, with room to ship and test changes in production alongside developers.

• Work closely with teammates and stakeholders all the way from ideation to roll‑out, rather than handing off at the end of a solo-design process.

• Raise the bar for design in your team and help shape how we approach logistics problems more broadly.

What we’re looking for

• At least 8 years of experience in UX, interaction, or service design, in-house or agency, with a portfolio showing full ownership from insight to shipped product

• A full-stack design attitude: insight, concept, structure