Senior Field Service Engineer - Data Center On-Site

Dell Technologies; Tydal; On-site; NOK 600,000 - 850,000; Full time

Job summary

Dell Technologies is seeking a Field Service Senior Engineer for on-site work in Tydal, Norway. You will deliver on-site support for data center operations, plan installations, and troubleshoot complex issues with Dell remote teams. Shift work may be required.

The role requires 2–4 years of relevant experience and industry certifications in Linux, Windows, VMware or Networking. You will stay current with Dell service offerings and technology while providing excellent customer service.

Qualifications

• 2–4 years of relevant experience.
• Industry certification in Linux, Windows, VMware or Networking.

Responsibilities

• Plan and lead installation services for assigned accounts.
• Triage issues with direction from Dell remote support teams.
• Reseat, swap, or replace parts within the Data Center.
• Upgrade firmware as needed as part of troubleshooting.
• Seek resolution to drive closure of complex issues.
• Keep abreast of technology and our service offerings.

Skills

Experience 24y

Tools

Linux Certification

Windows Certification

VMware Certification

Networking Certification

Job description

Dell Technologies is seeking a Field Service Senior Engineer for on-site work in Tydal, Norway. You will deliver on-site support for data center operations, plan installations, and troubleshoot complex issues with Dell remote teams. Shift work may be required.

The role requires 2–4 years of relevant experience and industry certifications in Linux, Windows, VMware or Networking. You will stay current with Dell service offerings and technology while providing excellent customer service.