Remote Online Support Specialist - Flexible Hours

TransaLink; Norway; Remote; NOK 124,000 - 149,000; Full time

Benefits offered by this job

Home-based

Flexible hours

Training provided

Accommodation offered

Job summary

TransaLink is hiring a remote online consultant in a contract role. You will handle customer service and support across online platforms, with a monthly salary of 1300 USD. Training is provided and you can work from your home office.

Responsibilities include assisting clients via email, chat, or video calls, guiding them through products, and resolving issues on online tools. Flexible hours and ongoing support accompany this role.

Qualifications

• Excellent communication skills, both written and verbal.
• Proficient with email, chat and video calls.
• Strong problem-solving abilities and quick thinking.
• Basic knowledge of computer systems and troubleshooting.
• No prior experience required; training will be provided.

Responsibilities

• Communicate with clients via email, chat, or video calls to address inquiries.
• Provide accurate information and guidance on products or services.
• Assist clients with navigating the company's website and online tools.
• Resolve technical issues on the company's online platforms.
• Collaborate with teammates to ensure timely resolutions.
• Maintain records of client interactions and transactions for reference.

Skills

Communication skills

Online collaboration tools

Problem solving

Independent work

Job description

TransaLink is hiring a remote online consultant in a contract role. You will handle customer service and support across online platforms, with a monthly salary of 1300 USD. Training is provided and you can work from your home office.

Responsibilities include assisting clients via email, chat, or video calls, guiding them through products, and resolving issues on online tools. Flexible hours and ongoing support accompany this role.