Online Consultant - Remote Contract Position in the US

TransaLink; Norway; Remote; NOK 124,000 - 149,000; Full time

Benefits offered by this job

Home-based

Flexible hours

Training provided

Accommodation offered

Job summary

TransaLink is hiring a remote online consultant in a contract role. You will handle customer service and support across online platforms, with a monthly salary of 1300 USD. Training is provided and you can work from your home office.

Responsibilities include assisting clients via email, chat, or video calls, guiding them through products, and resolving issues on online tools. Flexible hours and ongoing support accompany this role.

Qualifications

• Excellent communication skills, both written and verbal.
• Proficient with email, chat and video calls.
• Strong problem-solving abilities and quick thinking.
• Basic knowledge of computer systems and troubleshooting.
• No prior experience required; training will be provided.

Responsibilities

• Communicate with clients via email, chat, or video calls to address inquiries.
• Provide accurate information and guidance on products or services.
• Assist clients with navigating the company's website and online tools.
• Resolve technical issues on the company's online platforms.
• Collaborate with teammates to ensure timely resolutions.
• Maintain records of client interactions and transactions for reference.

Skills

Communication skills

Online collaboration tools

Problem solving

Independent work

Job description

We are currently hiring for a remote online consultant to join our growing team. This is a contract position with a competitive salary of 1300$ per month. As an online consultant, you will be responsible for providing exceptional customer service and support via various online platforms.

Responsibilities

• Communicate with clients through email, chat, or video calls to address their inquiries and concerns
• Provide accurate information and guidance on products or services offered by the company
• Assist clients with navigating the company's website and online tools
• Resolve any technical issues or difficulties that clients may encounter while using the company's online platforms
• Collaborate with other team members to ensure prompt and efficient resolution of client issues
• Maintain records of client interactions and transactions for future reference

Requirements

• No prior experience is required for this position as training will be provided
• Excellent communication skills, both written and verbal
• Proficient in using various online communication tools such as email, chat, and video calls
• Strong problem-solving skills with the ability to think quickly on your feet
• Basic knowledge of computer systems and troubleshooting techniquesMust be able to work independently from a remote location with minimal supervision

Benefits

• Competitive salary of 1300$ per month
• Work from the comfort of your own home
• Flexible working hours
• Ongoing training and support
• Accommodation provided

If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, then this may be the perfect opportunity for you.